Ratings based on 978 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
My bed had part of the metal support sticking out and I banged and cut my ankle on it.
by A verified traveler
Posted 21 May 2024
Electrical outlets were loose and we were unable to charge our devises!!
by A verified traveler
Posted 21 May 2024
Room was clean. It had a microwave and fridge. TV had many channels to choose from.
by A verified traveler
Posted 18 May 2024
No lights or cable asked to be accommodated with another room and I was told by front desk that they couldn’t help .
Comment from Hotel Management
23 May 2024 by Nicole, Hotel Management
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
by A verified traveler
Posted 17 May 2024
The property definitely shows its age in regards to the rooms, the rooms are very clean, the carpet was very 90s. A remodel would make a big difference. Me and my girlfriend, both thought the hallway was very dark, the vending machines and ice machines were located inside the stairwell, was reminding me of a parking garage. The lobby was very nice, staff was excellent.
by A verified traveler
Posted 11 May 2024
Calm n composed environment
by A verified traveler
Posted 9 May 2024
The smell of marijuana and cigarettes in the hallways
by A verified traveler
Posted 9 May 2024
Will do it again
by A verified traveler
Posted 8 May 2024
Our stay was great. Beautiful view from 7th floor. Good breakfast. Easy access to freeway. Room was beautiful
by A verified traveler
Posted 8 May 2024
Old, dirty , unfriendly staff. Elevator constantly getting stuck. Smelled like rotten garbage in Hallways. And they had the nerve to charge a $200 deposit. Crazy. Steer Clear.