Ratings based on 977 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
Would be great to have more walkable food options around but overall clean and pleasant area, short drive from Broadway too
by A verified traveler
Posted 17 Jun 2024
Loved the gym area with all of the equipment. It looked brand new. The staff were amazingly friendly and Accommodating.
Comment from Hotel Management
17 Jun 2024 by Addison Olsson, Hotel Management
Dear Laura, Thank you for your review! We are very proud of our brand-new fitness center. We hope to welcome you back in the future.
by A verified traveler
Posted 16 Jun 2024
Property was nice, on the other hand cleanliness was an issue. Out of our 3 day stay we never had any type of room cleaning service. Also did not appreciate the bartenders not being able to complete a transaction. Felt very disorganized.
Comment from Hotel Management
17 Jun 2024 by Addison Olsson, Hotel Management
Dear Veronica, Thank you for your review! I'm sorry that you experience was like this at our hotel. I will pass this information on to the relevant departments. We hope to welcome you back in the future, so you can see how great our team is.
by A verified traveler
Posted 15 Jun 2024
Comment from Hotel Management
16 Jun 2024 by Addison, Hotel Management
Dear Mike, Thank you for your review! We hope to welcome you back in the future.
by A verified traveler
Posted 15 Jun 2024
Everyone was so nice and hotel was beautiful such a pleasant experience
Comment from Hotel Management
15 Jun 2024 by Addison Olsson, Hotel Management
Dear Lindsay, Thank you for your review! We hope to welcome you back in the future.
by A verified traveler
Posted 12 Jun 2024
The staff was very accommodating. My husband was unaware of the smart fridge worked, and the staff at the hotel was very understanding.
Comment from Hotel Management
13 Jun 2024 by Addison Olsson, Hotel Management
Dear Meagan, Thank you for your review! I'm happy you got the minibar issues resolved. We hope to welcome you back in the future.
by A verified traveler
Posted 11 Jun 2024
Comment from Hotel Management
13 Jun 2024 by Addison Olsson, Hotel Management
Dear Melinda, Thank you for your review! We hope to welcome you back in the future.
by A verified traveler
Posted 10 Jun 2024
Had to take cold showers due to problems with the boilers….not fun
Comment from Hotel Management
10 Jun 2024 by Alexis, Hotel Management
Dear Kevin, Thank you for your review! We hope to welcome you back in the future.
by A verified traveler
Posted 10 Jun 2024
Excelente . I love the transportation that the hotel provides to take his customers.
Comment from Hotel Management
10 Jun 2024 by Alexis, Hotel Management
Dear Diana, Thank you for your review! We hope to welcome you back in the future.
by A verified traveler
Posted 10 Jun 2024
The shuttle was a great bonus.
Comment from Hotel Management
10 Jun 2024 by Alexis, Hotel Management
Dear John, Thank you for your review! We hope to welcome you back in the future.
