Ratings based on 977 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
Great location, and area. Building needs better maintenance
Comment from Hotel Management
6 Jun 2024 by Customer Service, Hotel Management
Jeffery, thank you for your feedback. The team is glad to know you appreciated the convenient location and surrounding area. Your thoughts regarding the building have been noted. We hope to have the opportunity to welcome you back to Hampton Inn & Suites Nashville-Vanderbilt-Elliston Place in the future.
by A verified traveler
Posted 4 Jun 2024
Comment from Hotel Management
6 Jun 2024 by Customer Service, Hotel Management
Marlene, thank you for sharing your feedback. It’s disappointing that your recent visit didn't meet your expectations. Your experience is important to us, and we hope to have another chance to provide a more enjoyable stay in the future.
by A verified traveler
Posted 2 Jun 2024
Great
Comment from Hotel Management
3 Jun 2024 by Customer Service, Hotel Management
John, thank you for your kind words! The team at Hampton Inn & Suites Nashville-Vanderbilt-Elliston Place is thrilled to hear that you had a great experience. We look forward to your next visit!
by A verified traveler
Posted 31 May 2024
Very convenient for the reasons for my stay which was an pending medical appointment. Close to hospitals.
Comment from Hotel Management
31 May 2024 by Customer Service, Hotel Management
Willie, thank you for your wonderful review of Hampton Inn & Suites Nashville-Vanderbilt-Elliston Place. We're thrilled to know that our location was convenient for your medical appointment. We hope to welcome you back again under more leisurely circumstances in the future.
by A verified traveler
Posted 31 May 2024
Comment from Hotel Management
1 Jun 2024 by Customer Service, Hotel Management
We appreciate you sharing this positive rating, Lindsey!The comfort of our guests is important to us so we can't wait to see you back again at Hampton Inn & Suites Nashville-Vanderbilt-Elliston Place. We want to share an even more enjoyable experience with you next time.
by A verified traveler
Posted 30 May 2024
Served it's purpose
Comment from Hotel Management
31 May 2024 by Customer Service, Hotel Management
Joe, thank you for choosing Hampton Inn & Suites Nashville-Vanderbilt-Elliston Place. We're delighted to hear that our hotel met your needs. We hope to welcome you back again soon!
by A verified traveler from Crestview
Posted 29 May 2024
We had problems with our room and had to change rooms 3 times. Carpet in first room was badly stained. AC in second room didn't work. The only room left for us was a handicap room and the shower head was too low and fell apart. Front desk and maintenance were both very friendly and helpful. The Manager was not.
Comment from Hotel Management
30 May 2024 by Customer Service, Hotel Management
Christina, thank you for your feedback. It's good to hear that our front desk and maintenance colleagues were friendly and helpful. It's disappointing to learn that other aspects of your stay did not meet your expectations. Your comments about your experience will be shared with the management team for further review.
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
28 May 2024 by Customer Service, Hotel Management
Tabitha, thank you for sharing your feedback. It seems your stay did not meet expectations. Our team continually strives to enhance our guests' experiences, and your input is invaluable to us. Should you wish to discuss your visit further, we would appreciate any details you can provide.
by A verified traveler
Posted 25 May 2024
The room looks clean but the carpet smells odor. The room provides the microwave and refrig excellent and the location is close to the Vanderbilt University. Pool is wonderful outdoor.
Comment from Hotel Management
27 May 2024 by Customer Service, Hotel Management
Jenyi, thank you for sharing your thoughts. We're glad you enjoyed the convenient room amenities and our proximity to Vanderbilt University. Our outdoor pool is indeed a favorite among guests. Your feedback about the carpet will be referred to our team for further attention. We appreciate your input and hope to have the chance to serve you again.
by A verified traveler
Posted 24 May 2024
Nice quiet stay
Comment from Hotel Management
25 May 2024 by Customer Service, Hotel Management
Robert, thank you for choosing the Hampton Inn & Suites Nashville-Vanderbilt-Elliston Place. We are delighted to hear that you had a nice and quiet stay. We hope to welcome you back soon!
