Ratings based on 640 Verified Reviews

4.4 out of 5
100% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 1 Jun 2024
This was one of the best suites I have stayed in.
2 out of 5
by A verified traveler from Penticton

Posted 27 May 2024
KISS
4 out of 5
by A verified traveler

Posted 26 May 2024
Great stay . Convenient location for shopping, dining & attractions . Room was large , bed comfy. Pillow selection was limited , all too soft . There was no mirror in the room except a small one in the bathroom which was very inconvenient.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 May 2024
4 out of 5
by A verified traveler

Posted 11 May 2024
Bed too soft but I liked the pillows.
5 out of 5
by A verified traveler

Posted 10 May 2024
The staff upon check in was so great ! very polite and informative
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Apr 2024
4 out of 5
by A verified traveler

Posted 21 Apr 2024
Receptionist was not educated on how to properly check people into a hotel and therefore there was a mess up with checking in
3 out of 5
by A verified traveler from Edmonton

Posted 18 Apr 2024
This was our 2 nd stay here. The cleaning needs much attention. Very hit a miss . They will only leave 1 towel for 2 people . If they rember to leave a bath towel at all . The pool and gym have be3n closed since November last year. Breakfast is food and freshly cooked to order . The re epitome stafe are nice especially navdeep .
5 out of 5
by A verified traveler

Posted 7 Apr 2024
When your having breakfast the worker are right in your face watching every move, just finished serving my plate set it down went to get my coffee. Next thing went back they took my plate away and throw it in the garbage, so I had to reserve again.