Ratings based on 989 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
Very clean and well kept rooms and facility.
by A verified traveler
Posted 1 Jun 2024
by A verified traveler
Posted 30 May 2024
Clean, comfortable beds, nice shower, good breakfast.
by A verified traveler
Posted 25 May 2024
Very comfortable in king room with sofa. Best room we’ve had in many overnights across many hotel chains. Love the layout!!!!
Comment from Hotel Management
27 May 2024 by Celia, Hotel Management
Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed the comfort and layout of our king room with a sofa. It's fantastic to know that it stands out as the best room you've experienced across many hotel stays. We look forward to welcoming you back for another great stay in the future!
by A verified traveler
Posted 25 May 2024
Needs updates
Comment from Hotel Management
27 May 2024 by Celia, Hotel Management
Thank you for your review! We're glad you had a positive experience with us. If you have any specific feedback or suggestions on how we can improve, we'd love to hear from you. We hope to welcome you back soon!
by A verified traveler
Posted 25 May 2024
Great location to stay and close to much in Asheville. The corner king studio room was great and always nice to have breakfast in the morning there if you want.
Comment from Hotel Management
27 May 2024 by Celia, Hotel Management
Thank you for sharing your experience! We're delighted to hear that you enjoyed our convenient location and found it easy to explore Asheville. It's great to know that you appreciated the corner king studio room and the breakfast options we offer. We hope to welcome you back for another pleasant stay soon!
by A verified traveler
Posted 18 May 2024
Nice area everything convenient. Walkable. Shopping across the street. Nice property.
Comment from Hotel Management
25 May 2024 by Celia, Hotel Management
We're glad to hear that you enjoyed our convenient and walkable location, with shopping just across the street. We appreciate your kind words about the property and hope to welcome you back for an even better stay in the future.
by A verified traveler
Posted 17 May 2024
Very clean, modern and spacious room. Very easy to get on the interstate from the hotel. Front desk and housekeeping staff were excellent. Darryl at breakfast area took good care of guests and kept the place very clean. Only negative is the soundproofing wasn’t good and we could hear people talking in the hallway, people walking in the room above us and the dog barking in the room next door although these calmed down when we went to bed.
Comment from Hotel Management
25 May 2024 by Celia, Hotel Management
Thank you for your wonderful review! We're delighted to hear that you found the room very clean, modern, and spacious, and that you appreciated the convenient access to the interstate. Our front desk and housekeeping staff, along with Darryl in the breakfast area, are grateful for your kind words about their service.We apologize for the inconvenience caused by the noise. We are constantly looking for ways to improve our guests' experience, and your feedback about the soundproofing will be taken into consideration.We hope to welcome you back soon for another enjoyable stay!
by A verified traveler
Posted 16 May 2024
Friendly staff. Clean hotel. Breakfast was nicer than i expected. Will stay here again.
Comment from Hotel Management
25 May 2024 by Celia, Hotel Management
Thank you for your feedback! We're delighted to hear that you found our staff friendly, the hotel clean, and the breakfast exceeded your expectations. We look forward to welcoming you back for another great stay!
by A verified traveler
Posted 13 May 2024
Great staff, great facility!
Comment from Hotel Management
16 May 2024 by Celia, Hotel Management
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you enjoyed your stay with us and that we could meet your expectations. Providing exceptional service and ensuring our guests have a comfortable and memorable experience is always our top priority. We hope to have the pleasure of welcoming you back again soon!
