Ratings based on 352 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 May 2024
Hotel staff were very friendly and most spoke English very well. The location is perfect for taking in all the shopping, restaurants, and sight seeing.
Comment from Hotel Management
21 May 2024 by Antje Märker & Team/ General Manager & Host, Hotel Management
Dear Nathan,thank you very much for your kind review. We hope to welcome you back to our hotel in the future. Best regards,Antje Märker & TeamGeneral Manager & Host
by A verified traveler
Posted 10 Oct 2023 on Hotels
Comment from Hotel Management
14 Oct 2023 by Antje Märker & Team Direktorin & Gastgeberin, Hotel Management
Lieber Norbert,für Ihre wunderbare Bewertung danken wir Ihnen sehr!Wir wünschen Ihnen alles Gute und freuen uns schon heute auf ein Wiedersehen in der Bunten Stadt am HarzHerzliche GrüßeAntje Märker & TeamDirektorin & Gastgeberin
by A verified traveler
Posted 13 Aug 2023
We really loved this hotel. Convenient walk from where we parked on the street; in a restricted traffic area so you can easily bring your luggage inside. Quick check in and friendly service. Beautiful hotel with elegant finishes. The breakfast was our absolute favorite of the entire trip! We only spent two days and one night in wenigerode but when we visit again I would stay at this hotel.
Comment from Hotel Management
15 Aug 2023 by Antje Märker/ General Manager & Host, Hotel Management
Dear Jazmine,thank you so much for your glowing review! We're thrilled to hear that you had a wonderful experience during your stay with us.It's fantastic to know that you appreciated our convenient location, quick check-in process, and the elegant finishes of our hotel. We're especially delighted that our breakfast was the highlight of your trip – we aim to provide a delightful start to your day.We can't wait to welcome you back on your next visit to Wernigerode. Your kind words inspire us to continue delivering exceptional service.Warm regards,Antje Märker & TeamGeneral Manager & Host
by A verified traveler
Posted 8 Aug 2023
That is (for me) the number one hotel in Wernigerode. A better place to stay - if you want to discover this beautiful town - is hardly to find.
Comment from Hotel Management
15 Aug 2023 by Antje Märker/ General Manager & Host, Hotel Management
Dear Edward,thank you so much for your kind words and for considering us as the number one hotel in Wernigerode. We're absolutely delighted to hear that you had such a positive experience during your stay with us. Your appreciation means a lot to us.It's wonderful that you found our hotel to be a great base for exploring the beautiful town. We strive to provide a memorable and comfortable experience for all our guests, and we're glad to have met your expectations.We truly value your feedback and your recommendation. We're looking forward to welcoming you back in the future and providing you with another fantastic stay.Warm regards,Antje Märker & TeamGeneral Manager & Host
by A verified traveler
Posted 22 Jul 2023 on Hotels
Comment from Hotel Management
24 Jul 2023 by Antje Märker & Team Direktorin & Gastgeberin, Hotel Management
Lieber Udo, vielen Dank für Ihre tolle Bewertung. Wir freuen uns sehr, dass wir Sie während Ihres Aufenthalts von unserem Haus überzeugen konnten.Herzliche Grüße aus WernigerodeAntje Märker & Team Direktorin & Gastgeberin
by A verified traveler
Posted 19 Apr 2022 on Hotels
Comment from Hotel Management
19 Jul 2022 by Antje Märker & Team Direktorin & Gastgeberin, Hotel Management
Liebe Kim,
vielen herzlichen Dank für Ihr positives Feedback, über Ihre tolle Bewertung freut sich das gesamte Team.
Bis bald mal wieder in Wernigerode, wir alle freuen uns schon heute auf unser Wiedersehen!
Herzliche Grüße aus Wernigerode
Antje Märker & Team
Direktorin & Gastgeberin
by A verified traveler
Perfect
Posted 24 Jan 2022 on HotelsPerfect location on the market square, convenient subsidised parking, friendly, highly trained, professional service, beautiful room, comfortable bar, extensive breakfast selection, delicious evening meal in the restaurant. Absolutely recommended in every way.
Comment from Hotel Management
28 Jan 2022 by Antje Märker & Team - General Manager & Host, Hotel Management
Dear Ronald,
thank you very much for your great and detailed review of your time in our house. Your enthusiasm is clearly felt and we are very pleased that you were able to enjoy the time in Wernigerode.
Our whole team is very happy about your kind words an hopes to welcome you again very soon!
Kind regards
Antje Märker & Team
General Manager & Host
by A verified traveler
Posted 13 Oct 2021 on Hotels
Comment from Hotel Management
21 Oct 2021 by Antje Märker & Team; Direktorin & Gastgeberin, Hotel Management
Liebe Shiloh,
toll, 5 von 5 Sternen … mehr geht nicht! Vielen herzlichen Dank für Dein positives Feedback, über Deine lobenden Worte freut sich das gesamte Team.
Bis bald mal wieder in Wernigerode, wir alle freuen uns schon heute auf unser Wiedersehen!
Herzliche Grüße aus Wernigerode
Antje Märker & Team
Direktorin & Gastgeberin
by A verified traveler
Posted 13 Oct 2019 on Hotels
Comment from Hotel Management
4 Nov 2019 by Ihr Team des Travel Charme Gothisches Haus, Hotel Management
Lieber Gast Colin,
vielen Dank für Ihre gute Bewertung.
Wir freuen uns sehr, dass wir Sie während Ihres Aufenthalts von unserem Haus überzeugen konnten. Gern stehen wir jederzeit für Anregungen zur Verfügung, wie wir unser Angebot noch weiter verbessern können.
Herzliche Grüße aus Wernigerode
by A verified traveler from Oregon, USA
Posted 6 Nov 2018 on Hotels
I traveled to Wernigerode for business but would love to come back on vacation. The town is charming and in a beautiful region of the Harz mountains. An old fashioned steam train provides regular runs from town up to the mountains.The Travel Charme Gothisches Haus hotel is right in the center of the old section of the town making it an enjoyable location to walk from to explore the area. The hotel has a great full buffet breakfast each morning and an in house spa. It provided a relaxing quiet oasis after a day of work and walking around the town. This is my second time to stay at this hotel and the experience was just as good as the first. There is also a full bar and restaurant located inside the hotel.
