Ratings based on 67 Verified Reviews

4.4 out of 5
89% of guests recommend
4.8 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Barry

Posted 3 Jun 2024
Nice clean and modern hotel in an old building so no lift. Conveniently located for the town and rail station (10 min walk) A good breakfast buffet.
4 out of 5
by A verified traveler

Posted 17 Oct 2021
A nice property located in an old building, but newly renovated. Very nice breakfast. Staff was friendly. Good location between old town and train station.
3 out of 5
by A verified traveler

Posted 20 Feb 2019
Smell of cigarettes... no elevator so watch out if you have heavy suitcase!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Nov 2018 on Hotels
4 out of 5
by A verified traveler

Posted 13 Apr 2024
Alles in Ordnung
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Jan 2024 on Hotels
1 out of 5
by A verified traveler

Posted 30 Dec 2023
We had to cancel our trip due to floods which caused all trains to be cancelled while we were travelling to Wernigerode. We contacted the hotel as soon as it was clear that we would have to turn around but they were unwilling to offer us any form of refund or re-booking, even though the reason for us having to cancel was entirely out of our hands. It’s the middle of winter (therefore the off-peak season) and a sign of good faith from the hotel to us would have been very welcome, even though the policy on their website is clear regarding their unwillingness to offer refunds at short notice.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Nov 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Oct 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Sep 2023 on Hotels