Ratings based on 30 Verified Reviews
4.3 Room cleanliness
4.7 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Feb 2024
Very convenient for the airport. Friendly staff. Room was large.
by A verified traveler
Rustic & Basic but the best on the island!
Posted 23 Jan 2024 on HotelsOn a tiny island like Weno this is perfect location, right next to the airport.
The rooms aren’t like you’d get in a Hilton, basic & rustic - the remote for the TV had no batteries in it but then when I turned it on there were no channels anyway 😂
But nice touches like a water machine and an extension socket so you could plug everything in to charge.
Bed was super comfy and wifi was really fast.
Granted Cafe Laufer only opened when the owner wanted to (so it wasn’t open for dinner for example) but it was for breakfast and lunch, and benefitted from it literally being opposite the airport for a huge uptick in passing trade twice a day.
The food was excellent and good value too - the omelette’s are wonderful and the pizza was amazing.
Having spoken to friends on the same trip as me (I stopped here after being on a liveaboard for a week before my flight) who stopped elsewhere, they were quite jealous of me in the L5 given the service they got at both the other ‘options’ on the island.
And that is the key thing here - the service is excellent. I checked in super early and they accommodated me without issue. The desk staff were awesome as were the guys in the cafe.
Comment from Hotel Management
24 Jan 2024 by Management, Hotel Management
Thank you for taking the time to rate us and write a review. Your comments are well received and appreciated. We are happy you enjoyed your stay, but sad you did not get to experience our dinner service as they are usually closed on Sunday nights. We will continue to work hard on improving, so that we may be able to offer better services on your next visit to Chuuk.
by A verified traveler
Posted 22 Dec 2023
Staff are super friendly. Convenient location next to the airport, second best restaurant on the island right downstairs, most modern hotel on the island. Home away from home.
Comment from Hotel Management
24 Jan 2024 by Management, Hotel Management
Thank you for your continued support of L5 Hotel. We appreciate you taking the time to rate us, and to write a review. We will continue to work hard on improving, so we can provide even better service on your next visit to Chuuk.
by A verified traveler from Saipan
Posted 12 Dec 2023
Great customer service, staff ready to help! They should fix the elevator. 4th floor internet needs to be improved.
Comment from Hotel Management
24 Jan 2024 by Management, Hotel Management
Thank you for taking the time to rate us and write a review. Your recommendations are well received and appreciated, as it will help with improving our services.
by A verified traveler
Posted 30 Nov 2023
It's nice and clean, only if we have a small microwave or coffee maker at least. But overall is great.
Comment from Hotel Management
24 Jan 2024 by Management, Hotel Management
Thank you for your continued support of L5 Hotel, and for taking the time to rate us and write a review. We thank you for your recommendations. We will take it into consideration for future bookings.
by A verified traveler
Posted 17 Nov 2023
Comment from Hotel Management
24 Jan 2024 by Management, Hotel Management
Thank you for taking the time to rate us. We will continue to work hard to improve, and hope you will choose to stay with us on your next visit!
by A verified traveler
Posted 13 Oct 2023
Comment from Hotel Management
24 Jan 2024 by Management, Hotel Management
Thank you for taking the time to rate us. We are happy you had a good experience, and we hope you choose to stay with us again on your next visit to Chuuk.
by A verified traveler
Posted 11 Sep 2023
Awesome
Comment from Hotel Management
13 Sep 2023 by Management, Hotel Management
Thank you for taking the time to rate us, and to leave a comment. We hope you enjoyed your stay with us, and that you will choose to stay with us again on your next visit to Chuuk!
by A verified traveler
Posted 10 Sep 2023
Nice place to stay
Comment from Hotel Management
13 Sep 2023 by Management, Hotel Management
Thank you for taking the time to rate us, and leave a comment. We are happy to learn you enjoyed your stay with us, and we hope to see you again on your next visit to Chuuk!
by A verified traveler
Posted 26 Aug 2023
We went in to bring in our son for schooling & im glad we reserved to sfay at L5. Very very convenient as it was just 1-2 min drive from the airport. The staff there was AMAZING! From the restaurant staffs to the front desk & house keeping. Outstanding customer service!
Comment from Hotel Management
13 Sep 2023 by Management, Hotel Management
Thank you for taking the time to rate us, and to leave a comment. We are happy you enjoyed your stay with us, especially during this hard transition for your family. We hope to be able to host your family again on your future visit!
