Ratings based on 67 Verified Reviews
3.7 Room cleanliness
3.6 Service & staff
3.9 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
Sheets were dirty. Looked like someone slept on. Makeup on sheets. Shower kept shutting off.
DON'T STAY THERE .The whole place is dirty.
Comment from Hotel Management
29 May 2024 by viraag, Hotel Management
Thank you for your feedback. We deeply apologize for the unacceptable conditions you experienced during your stay. Cleanliness is a top priority for us, and it's clear we did not meet our standards.We are addressing these issues with our housekeeping and maintenance teams to ensure such incidents do not happen again. Your experience is not reflective of the service we strive to provide, and we sincerely apologize for any inconvenience caused.We hope you will give us another chance to provide you with the quality stay you deserve.
by A verified traveler from South Ozone Park
Posted 9 May 2024
I had a late check-in, but they called me to let me know where the key would be and the Wifi password. Room was decently furnished, and clean. Good for last minute booking. I would stay again.
Comment from Hotel Management
9 May 2024 by viraag, Hotel Management
THank you for Staying with us and giving us a great review.
by A verified traveler from Foxboro
Posted 5 May 2024
Nice and tidy rooms, great location.
Comment from Hotel Management
8 May 2024 by Viraag, Hotel Management
Thank you for your great review and hope to see you soon
by A verified traveler
Posted 28 Apr 2024
Zero amenities, no cups for water, no in room coffee, saw staff one time and she was not helpful, I feel that I paid enough to get a plastic cup to rinse my mouth after brushing
Comment from Hotel Management
29 Apr 2024 by Vinnie, Hotel Management
Dear Meir,Thank you for sharing your feedback regarding your recent stay at Beach Rose Inn. We sincerely apologize for the inconvenience you experienced during your time with us. Providing a comfortable and accommodating environment for our guests is our top priority, and we regret that we fell short of your expectations.Your comments regarding the lack of amenities and the absence of in-room coffee are duly noted. We understand the importance of these conveniences for a pleasant stay, and we will certainly take your feedback into consideration as we strive to enhance our offerings.We also apologize for any shortcomings in our staff's attentiveness and assistance. We will address this internally to ensure that all team members are providing the high level of service that we aim for.Your satisfaction is important to us, and we hope that you will consider giving us another opportunity to exceed your expectations in the future.Warm regards,Vinnie DesaiBeach Rose INN managementBeach Rose Inn
by A verified traveler
Posted 5 Apr 2024
I just needed a room to get out of the storm and close to work. Thank you.
Comment from Hotel Management
9 Apr 2024 by Bonnie Desai , Hotel Management
Thank you for choosing The Beach Rose inn as your refuge during the storm and for your kind acknowledgment. We're pleased to have provided you with a safe and convenient haven close to your workplace.Should you ever find yourself in need of shelter from inclement weather or simply seeking a comfortable place to stay, we'll be here to welcome you with open arms.
by A verified traveler
Posted 6 Mar 2024
Easy to organise check-in for late arrival and very clean, especially the bathroom.
Comment from Hotel Management
6 Mar 2024 by Bonnie, Hotel Management
Dear Matthew,Thank you so much for taking the time to share your experience at Beach Rose Inn on Expedia.com! We're thrilled to hear that you found the check-in process easy to organize for your late arrival. Ensuring a smooth and hassle-free arrival is a top priority for us.We're also delighted that you noticed the cleanliness, particularly in the bathroom. Maintaining a clean and comfortable environment is essential to us, and we're pleased to know that it contributed to your positive experience.Your feedback is valuable to us, and we appreciate your kind words. If there's anything specific that stood out to you or if you have any suggestions for improvement, please feel free to let us know. We look forward to welcoming you back to Beach Rose Inn in the future.Safe travels!Bonnie Desai
by A verified traveler
Posted 14 Jan 2024 on Hotels
Comment from Hotel Management
13 Feb 2024 by Bonnie, Hotel Management
Dear Maryann,Thank you for taking out time to Provide us with your Value able Feedback. We appreciate your Feedback,we hope you enjoyed your stay at the Beach Rose INN.we Hope to have you again at our property in the coming future.
by A verified traveler
Posted 6 Jan 2024
DO NOT STAY HERE! I’m saying this just to help people out and avoid the experience I had.
In short, this place is sketchy. I did not get the room that was advertised online. It was much smaller and disgusting. Another issue is no one was at the front desk when I arrived at 4pm when their website says check in is until 9 pm. When I called, the person that the call was forwarded to was no help and told us to call back tomorrow because they were in the “back office”. I called the next day to get a refund with no answer. So I called Expedia. When Expedia called Beach Rose, the person they spoke with lied and said that we were “very happy” with our stay and also lied and said that I arrived late to check in at 7:30 pm when our phone records can clearly show that we called them around 20 minutes after 4 pm to get a refund. We were refused a full refund as well and only received back the lower portion of of the two nights paid for.
Comment from Hotel Management
13 Jan 2024 by Bonnie, Hotel Management
Dear Will,Thank you for sharing your experience with us, and we sincerely apologize for the inconveniences you encountered during your stay at Beach Rose INN. We deeply regret that the room provided did not meet your expectations and that you had difficulties with the check-in process.We understand the importance of accurate room descriptions, and we apologize for any discrepancies between the online portrayal and the actual room you received. This is certainly not the standard we strive to uphold, and we appreciate your feedback as it helps us identify areas for improvement.Regarding the front desk experience, we sincerely apologize for the inconvenience caused by the lack of staff presence during your check-in. This falls short of the service we aim to provide, and we will address this issue to ensure it does not happen again in the future.We are truly sorry to hear about the challenges you faced when trying to contact us for a refund. Such experiences are not reflective of the high standard of service we aim to provide. We will investigate the issues you mentioned with our communication and refund processes to ensure they are improved upon promptly.We appreciate your patience and understanding as we work to address these concerns. We have shared your comments with our team to implement corrective measures and ensure that future guests do not encounter similar issues.Once again, we apologize for any inconvenience you experienced during your stay. We value your feedback, and if there is anything more you would like to share or discuss, please feel free to reach out to us directly.Warm regards,Bonnie DesaiBeach Rose INN Management Team
by A verified traveler
Posted 17 Dec 2023
Very quaint and quiet easy access to great restaurants and beach
Comment from Hotel Management
13 Jan 2024 by Bonnie, Hotel Management
Dear Les,Thank you so much for taking the time to share your positive experience at Beach Rose INN! We're delighted to hear that you found our inn to be quaint and quiet, and we appreciate your kind words about the easy access to great restaurants and the beach.Our team takes pride in providing a comfortable and enjoyable stay for our guests, and we're thrilled that you had a pleasant time with us. It's wonderful to know that our location and ambiance met your expectations.If you have any specific feedback or suggestions on how we can further enhance your experience or if there's anything else you'd like to share, please feel free to reach out. We always value input from our guests as we strive to continuously improve our services.We hope to have the pleasure of welcoming you back to Beach Rose INN in the future. Thank you again for choosing to stay with us!Warm regards,Bonnie DesaiBeach Rose INN Management Team
by A verified traveler
Posted 9 Dec 2023
