Ratings based on 658 Verified Reviews

4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 May 2024
1 out of 5
by A verified traveler

Posted 27 Apr 2024
Not as described on website. Bathrobe stained and looked dirty. Washroom separate although advertised as private. Not happy.
5 out of 5
by A verified traveler

Posted 20 Apr 2024
Great hotel. Very spacious beautiful open planned kitchen dining and lounge room and plenty space and storage for 3 bedrooms. Easy contactless check in/out. Quiet, clean, big windows and warm. Two carparks are there but also a public carpark option is cross the road with early bird discount for $13.50 full day parking 6am-7pm. Easy walking distance to anywhere in city. Bring washing powder to use washing machine. Highly recommend.
4 out of 5
by A verified traveler

Posted 19 Apr 2024
Close to town
5 out of 5
by A verified traveler

Posted 11 Apr 2024
Well presented and great facilities.
3 out of 5
by A verified traveler

Posted 11 Apr 2024
We booked the family room as we were travelling with our teenage son and wanted to give him some privacy, but we had to go through his room to get to the bathroom which was very unpleasant during the night. Also the rooms are stuffy, small and very packed. No staff onsite and just a lockbox to get in, breakfast in the fridge … all very average. Feels more like a backpackers than a hotel. Would not go there again.
4 out of 5
by A verified traveler

Posted 7 Apr 2024
Great location, comfy room.
5 out of 5
by A verified traveler

Posted 1 Apr 2024
Clean, comfortable, lots of space and right in the downtown area. Lots of restaurants near by. Really appreciated the breakfast foods in the room as we had an early morning start.
3 out of 5
by A verified traveler

Posted 28 Mar 2024
Having to park in a public area where your charged by Wellington City Council was inconvenient
2 out of 5
by A verified traveler

Posted 29 Feb 2024
Blocked drain, no wifi first night, locked laundry, no staff available onsite to remedy