Ratings based on 198 Verified Reviews
4.8 Room cleanliness
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 May 2024
I always love staying at Sojourn. The staff are friendly and accommodating. Thank you
Comment from Hotel Management
16 May 2024 by Ishaan, Hotel Management
Kia ora Dorothy,Thank you so much for your kind words! We truly appreciate your loyalty and are delighted that you enjoy staying with us. Your feedback encourages our team to keep up the good work. We look forward to welcoming you back to Sojourn soon!
by A verified traveler
Posted 28 Apr 2024
A good stay. Friendly and professional welcome, clean and comfortable room. Great location for hospital, Newtown and bus stop into CBD.
Comment from Hotel Management
1 May 2024 by Ishaan, Hotel Management
Kia ora Shiree,Thank you for sharing your experience with us. We're delighted to hear that you enjoyed your stay, found our team friendly and professional. Our location is indeed convenient for accessing the hospital, Newtown, and the CBD.We appreciate your feedback and look forward to welcoming you back in the future.Best regards,Ishaan Guest Experience Manager
by A verified traveler
Posted 28 Apr 2024
Really lovely, new hotel with very friendly and helpful staff.
Comment from Hotel Management
1 May 2024 by Ishaan, Hotel Management
Kia ora Stephen,Thank you so much for your kind review! We're delighted that you enjoyed your stay and appreciated our friendly team. We hope to welcome you back again soon!Best regards,Ishaan Guest Experience Manager
by A verified traveler
Posted 20 Apr 2024
Great communication. Very clean and tidy. A great all round experience.
Comment from Hotel Management
22 Apr 2024 by Ishaan, Hotel Management
Kia ora Craig,Thank you for your kind words! We're delighted to hear that you appreciated our communication and the cleanliness of our property. It was our pleasure to provide you with a great experience, and we hope to welcome you back again soon!Best regards,Ishaan ShettyGuest Experience Manager
by A verified traveler
Posted 18 Apr 2024
This is an odd place, perhaps designed for people wanting to stay close to hospitalized friends/family (the hospital is across the road). The apartment was clean and neat, but cramped and lightless. The beds were comfortable, but I wouldn’t want to spend much time here. Breakfast was brought on a tray. It was nice with a range of items. Parking was limited and I had to download an app to get into the parking area which was awkward to access enough already being on a very busy street. Difficult to recommend unless you want to be close to the hospital.
Comment from Hotel Management
22 Apr 2024 by Ishaan, Hotel Management
Kia ora Mandy,Thank you for sharing your feedback. We appreciate your comments about our cleanliness and the comfort of our beds. We understand your concerns about space and lighting, and we apologize for any inconvenience this caused during your stay.Regarding parking, we apologize for the inconvenience of using the app for access. We are continually looking for ways to improve this process for our guests.We value your feedback and will take it into consideration to enhance our guest experience. Should your travels bring you back to the area, we hope to have the opportunity to provide you with a more enjoyable stay.Best regards,Ishaan ShettyGuest Experience Manager
by A verified traveler
Posted 10 Apr 2024
Convenient location to hospital. Lovely place to stay.
Comment from Hotel Management
17 Apr 2024 by Ishaan, Hotel Management
Wow Jeanne! Thanks for taking the time to share your feedback with us. It means so much when our guests share their experiences.I'm glad we were able to meet your expectations!Looking forward to welcoming you back to the hotel again soon.Kind Regards,Ishaan Shetty Guest Experience Manager
by A verified traveler
Posted 9 Apr 2024
Everything was good but only noise was bit distrurbing at night from vehicles on road but i enjoyed my stay.
Comment from Hotel Management
17 Apr 2024 by Ishaan, Hotel Management
Hi Kishan,Thank you for taking the time to review your stay with us. Your kind words and positive feedback has been well received and will be passed on to the team. Given our location, being opposite a regional hospital on a main street, there are some factors out of our control unfortunately. Your issue regarding the noise has been noted and we are looking into other alternative options for this.We are delighted that you chose to stay with us, and that we were able to make your stay so comfortable. We hope that we will be able to welcome you back to the hotel in the near future. Kind Regards, Ishaan Shetty Guest Experience Manager
by A verified traveler
Posted 2 Apr 2024
Clean and tidy. 4☆
Comment from Hotel Management
5 Apr 2024 by Paolo, Hotel Management
Kia Ora Kevin! Thank you for your fantastic review - I am so happy to hear that the cleanliness and style of the rooms were to your liking. Regards Paolo Guest Experience Host
by A verified traveler
Posted 25 Mar 2024
Great check in experience. Front desk agent really set a great first impression for us.
Comment from Hotel Management
25 Mar 2024 by Ishaan, Hotel Management
Hi Rachel,Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had a great check-in experience and that our front desk agent made such a positive impression on you. Providing excellent service and making our guests feel welcome is always our top priority. We hope to have the pleasure of welcoming you back to Sojourn Apartment Hotel soon! Kind Regards, Ishaan Shetty Guest Experience Manager
by A verified traveler
Posted 22 Mar 2024
Comment from Hotel Management
25 Mar 2024 by Ishaan, Hotel Management
Kia ora Kimberly,We really appreciate you taking the time out to share your experience with us. It's feedback like yours that reminds us why we do what we do.We are delighted that you chose to stay with us.We hope that we will be able to welcome you back to the hotel in the near future. Kind Regards, Ishaan Shetty Guest Experience Manager
