Ratings based on 156 Verified Reviews

2.6 out of 5
61% of guests recommend
2.9 Room cleanliness
3.0 Service & staff
3.2 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 11 Jun 2024
Unfortunately my families stay was far from good. There was mould on the ceilings and window sills, the oven was filthy, the kitchen floor was sticky and slippery and it had not been mopped. The bathroom floor was just as sticky. The carpets too were sticky and needed a proper carpet clean,our white socks turned black just from walking on the carpet Broken dusty curtains. Lack of cutlery, pots and pans. Broken door handles.! No housekeeping was done at all, the heating was minimal that we had to use the dirty oven to heat the room. Overall terrible.
5 out of 5
by A verified traveler from Auckland

Posted 4 Jun 2024
Convenient, quite large unit just very dated. And the soap dispenser in the shower needed fixing.
2 out of 5
by A verified traveler

Posted 9 May 2024
?
2 out of 5
by A verified traveler

Posted 5 May 2024
Poor customer service
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 May 2024
1 out of 5
by A verified traveler

Posted 19 Apr 2024
There is no words to describe this it was dirty smelt of mould not tea or milk and only items for one person not two really noise traffic all night. The carpet was damp and when I got into bed there was long black hair on my feet. T V control didn’t work, hot water was not hot just warm, there was only one pillow each and no side tables. The furniture was old and uncomfortable and for short people. After requesting a room change this was denied we left and found a much better place to spend our time on Wellington my advice is Don’t stay here
4 out of 5
by A verified traveler

Posted 17 Apr 2024
Close to main roads and ammenities needed
5 out of 5
by A verified traveler

Posted 19 Mar 2024
I left my jacket in the room by mistake and received it back. Thank you.
2 out of 5
by A verified traveler

Posted 18 Mar 2024 on Hotels
It's a dump. Don't stay here
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Mar 2024 on Hotels