Ratings based on 989 Verified Reviews
4.5 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
Great visit - superb location and view of harbor. Nice staff too.
Comment from Hotel Management
7 Jun 2024 by Jordie, Hotel Management
Dear Teresa,Thank you for your lovely feedback. The team and I are pleased you chose to stay with us recently and delighted to read you enjoyed your time with us! We strive to make each stay as pleasant and comfortable as possible, a positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon. Warm regards, InterContinental Management Team
by A verified traveler
Posted 2 Jun 2024
Amazing but the shower was cold
by A verified traveler from Port Fitzroy
Posted 29 May 2024
Good place to access the CBD and the wider region. Staff friendly and helpful
Comment from Hotel Management
2 Jun 2024 by Jordie, Hotel Management
Dear Charles,Thank you for your feedback.The team appreciate you staying with us during your recent visit to Wellington and taking the time to share your experience. Please know that your feedback is extremely valuable to us, we use comments such as yours to continuously improve our guest experience.We hope you will visit us again soonBest regards, InterContinental Management Team
by A verified traveler
Posted 23 May 2024
by A verified traveler
Posted 18 May 2024
Comment from Hotel Management
10 Jun 2024 by Jordie, Hotel Management
Dear Marlene,Thank you for your feedback.The team appreciate you staying with us during your recent visit to Wellington and taking the time to share your experience. Please know that your feedback is extremely valuable to us, we use comments such as yours to continuously improve our guest experience.We hope you will visit us again soonBest regards, InterContinental Management Team
by A verified traveler
Posted 18 May 2024
Rooms, foyer, bar, staff are what you would expect from a 5 star. So very happy there. Unfortunately they did not inform at time of booking the pool, sauna and gym was being refurbished. Only emailed after booking. They did have a back up gym and pool about 10min walk away.
Comment from Hotel Management
21 May 2024 by Mahina, Hotel Management
Dear Marlene, Thank you for your feedback. The team appreciate you staying with us during your recent visit to Wellington and taking the time to share your experience. Naturally I was disappointed to read of your experience during your most recent stay. I have shared your experience with the Management team and please know that your feedback is extremely valuable to us, we use comments such as yours to continuously improve our guest experience. We hope you will visit us again soon Best regards, InterContinental Management Team
by A verified traveler
Posted 17 May 2024
The city view from our hotel room was awesome. Hotel staff were very friendly and helpful. The hotel is near great shopping and restaurants. Easy walk to the harbour. Great place to stay.
Comment from Hotel Management
18 May 2024 by Jordie, Hotel Management
Dear Marc,Thank you for your lovely feedback. The team and I are pleased you chose to stay with us recently and delighted to read you enjoyed your time with us! We strive to make each stay as pleasant and comfortable as possible, a positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon. Warm regards, InterContinental Management Team
by A verified traveler
Posted 15 May 2024
Comment from Hotel Management
18 May 2024 by Jordie, Hotel Management
Dear Ray,Thank you for your feedback.The team appreciate you staying with us during your recent visit to Wellington and taking the time to share your experience. Please know that your feedback is extremely valuable to us, we use comments such as yours to continuously improve our guest experience.We hope you will visit us again soonBest regards, InterContinental Management Team
by A verified traveler
Posted 3 May 2024
Always a perfect stay .
Comment from Hotel Management
18 May 2024 by Jordie, Hotel Management
Dear Steve and Robyn,Thank you for your lovely feedback. The team and I are pleased you chose to stay with us recently and delighted to read you enjoyed your time with us! We strive to make each stay as pleasant and comfortable as possible, a positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon. Warm regards, InterContinental Management Team
by A verified traveler
Posted 30 Apr 2024
Great stay.
Comment from Hotel Management
18 May 2024 by Jordie, Hotel Management
Dear xxxx,Thank you for your lovely feedback. The team and I are pleased you chose to stay with us recently and delighted to read you enjoyed your time with us! We strive to make each stay as pleasant and comfortable as possible, a positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon. Warm regards, InterContinental Management Team
