Ratings based on 960 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Lake Toxaway
Posted 17 Jun 2024
No phone in the room. Had trouble with the elevator.
Comment from Hotel Management
17 Jun 2024 by carathotel Basel / Weil am Rhein, Hotel Management
Dear Donna, thank you for your recent visit and for taking the time to share your review. We are glad to know that you overall enjoyed your stay with us. Regarding the elevator we are very sorry for the inconvenience. It would be great to welcome you again soon. Best regards, carathotel Basel / Weil am Rhein
by A verified traveler
Posted 15 Jun 2024
We enjoyed our stay at the Carathotel, which was ideally located for access into Basel by tram, and well priced. The breakfast was excellent, a really good selection including gluten free bread and muffins. The hotel's mexican-style restaurant in the evening was also very good, again with gluten free options marked and very well priced. The hotel itself is a little tired given its age, but very well maintained and clean, and the bathroom particularly was well equipped, with great lighting and a bath. The hotel is actually in Germany, not Switzerland, which means that guests are not entitled to a Basel Tourist pass, however, the much lower price of the hotel rooms more than compensates for this. It is about at 10 minute walk to the tram station from the hotel and then only a 10 minute ride to Basel AltStadt. The hotel information stated that there was a shuttle to the airport, which is not the case, they simply book a taxi. We were told the cost would be no more than 35 euros, but it actually cost 45.
by A verified traveler
Posted 5 Jun 2024
Staff in the hotel were great, breakfast was exceptional but the dinner at the restaurant was terrible.
Comment from Hotel Management
11 Jun 2024 by carathotel Basel / Weil am Rhein, Hotel Management
Dear Alireza, thank you for your recent visit and for taking the time to share your review. We are glad to know that you loved our tasty breakfast and that our team has taken good care of you. However we deeply regret that you did not enjoy the dinner. Unfortunately, you do not tell us exactly what you did not like. Nevertheless, we hope to welcome you again soon and give us a chance to convince you of our restaurant. Best regards, carathotel Basel / Weil am Rhein
by A verified traveler
Posted 20 May 2024
This hotel breakfast is good but the room facilities is too old and smell is bad
Comment from Hotel Management
22 May 2024 by carathotel Basel / Weil am Rhein, Hotel Management
Dear Rong, thank you for your recent visit and for taking the time to share your review. We would be happy to welcome you again. Best regards, carathotel Basel / Weil am Rhein
by A verified traveler
Posted 16 May 2024
Comment from Hotel Management
19 May 2024 by carathotel Basel / Weil am Rhein, Hotel Management
Dear Ashish, thank you for your recent visit and for the 5-star rating. We are pleased that you enjoyed your stay with us and that everything was to your satisfaction. We hope to welcome you again soon. Best regards, carathotel Basel / Weil am Rhein
by A verified traveler
Posted 15 May 2024
This is an older hotel with spacious rooms and bathrooms. It could do with some updating but the great included breakfast makes up for this. The Mexican restaurant looks interesting but didn’t have dinner.
Comment from Hotel Management
22 May 2024 by carathotel Basel / Weil am Rhein, Hotel Management
Dear Karen, thank you for your recent visit and for taking the time to share your review. We hope to welcome you again soon. Best regards, carathotel Basel / Weil am Rhein
by A verified traveler
Posted 10 Mar 2024 on Hotels
Comment from Hotel Management
12 Mar 2024 by carathotel Basel / Weil am Rhein, Hotel Management
Dear Catherine, thank you for your recent visit and for the great rating of your stay with us. We would be pleased to welcome you again. Best regards, carathotel Basel / Weil am Rhein
by A verified traveler
Posted 1 Mar 2024
The manager Daniel could not do enough for you. The tv wasn’t working so I swapped the room and gave me a complimentary drink.
Comment from Hotel Management
2 Mar 2024 by carathotel Basel / Weil am Rhein, Hotel Management
Dear Nilesh, thank you for your recent visit and for taking the time to share your review. We are glad to know that you overall had a great stay with us. We would like to take this opportunity to express our regret once again for the inconvenience caused by the problem with the television. We are pleased that a satisfying solution was found fast and that you could enjoy your time with us. We would be happy to welcome you again. Best regards, carathotel Basel / Weil am Rhein
by A verified traveler
Great stay in Dec 2023!
Posted 28 Dec 2023 on HotelsWe had a wonderful stay in December of 2023. The bed was comfortable, room warm but had a standing fan for some circulation. Hotel staff very nice and helpful and the best part of all was the breakfast. By far our best hotel breakfast in a 16 day trip across 4 countries and 8 different hotels.
Comment from Hotel Management
28 Dec 2023 by carathotel Basel / Weil am Rhein, Hotel Management
Dear Matthew, thank you for your recent visit and for taking the time to share this wonderful review. We are glad to know that you has a fabulous stay with us and that our team has taken good care of you. Thank you very much for your great compliment for our breakfast. We would be delighted to welcome you again. Best regards, carathotel Basel / Weil am Rhein
by A verified traveler
Posted 25 Dec 2023
We had a best stay in Carathotel. Hotel staff and hotel is awesome. Breakfast is fantastic, rooms are spacious and it is very clean and sound proof.
Definitely I will stay again in this hotel.
Comment from Hotel Management
28 Dec 2023 by carathotel Basel / Weil am Rhein, Hotel Management
Dear Anand, thank you for your recent visit and for taking the time to share this lovely review. We are delighted to know that you had a fabulous experience and that everything was to your satisfaction. We hope to welcome you back soon. Best regards, carathotel Basel / Weil am Rhein
