Ratings based on 806 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Beautiful view and hotel grounds!
by A verified traveler
Posted 2 Jun 2024
I was expecting a better place but it was ok for 1 night.
by A verified traveler
Posted 27 May 2024
👍
by A verified traveler
Posted 26 May 2024
An older hotel that was spotless, hillside with great views, 1 minute off highway 74 (the main road for Waynesville all the way to Bryson City). Nice. Better than I had hoped.
by A verified traveler
Posted 21 May 2024
Nice
by A verified traveler
Posted 20 May 2024
We’ve stayed at the property several times in the past. We have family in the area. I will NEVER stay here again. We were treated very rudely by the desk staff regarding parking our sprinter van. They told us we couldn’t park in the lot and suggested we park 1/2 mile down a steep hill so as not to block other guests. In the meantime, there were several cargo containers blocking multiple parking spaces. We found a way to park, essentially taking two spaces, but the staff said we couldn’t do that. She also suggested we should have called ahead to see if they could accommodate large vehicles. The van is 24 feet long and fits in most spaces with minimal hangover. We tried to leave and get a refund, even involving Expedia customer support to no avail. A very BAD experience!!
by A verified traveler
Posted 20 May 2024
Very nice staff
by A verified traveler
Posted 15 May 2024
by A verified traveler from Brownstown
Posted 15 May 2024
by A verified traveler
Posted 10 May 2024
We found a few hair strands on the soap stand in the shower. A pillow had a strain on it, but not sure whether ITV’s and old strain or the maid forget to change it ??
