Ratings based on 167 Verified Reviews
3.6 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 May 2024
Check in was disjointed, lady seemed to not know what was going on. Room was half organized , no headboard and toilet paper was left on the tank not in the holder. Furniture was broken and stained
by A verified traveler
Posted 25 Apr 2024
Good place
Comment from Hotel Management
27 Apr 2024 by Management Team, Hotel Management
Dear Donald,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. As a Choice Privileges member you are truly valued. Your feedback about this hotel being a good place is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page.We hope to see you again soon. Sincerely, Pankay PatelGeneral ManagerQuality Inn7064370500
by A verified traveler
Posted 16 Apr 2024
Had our room ready, friendly staff, soft towels. etc...just the perfect place for that one night!
by A verified traveler from Northville
Posted 16 Apr 2024
This is an older hotel and drastically needs to be updated and I am suprised that they can keep the franchise. Even though non-smoking, my bedcover had a cigarette burn hole in it. The room was uncleaned from the previous stay and dirty towels were left in the room. Also our room was not cleaned after the first night. The value was not in this hotel. I will not return; regretably it was the only vacancy in the immediate area.
by A verified traveler
Posted 14 Apr 2024
Appears they are doing a remodel/upgrade. Clean sheets and A/C worked. Hot water. NIce place for the money. Would stay again
Comment from Hotel Management
27 Apr 2024 by Management Team, Hotel Management
Dear Philip,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. As a Choice Privileges member you are truly valued. Your feedback about the clean sheets and how nice our hotel is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page.We hope to see you again soon. Sincerely, Pankay PatelGeneral ManagerQuality Inn7064370500
by A verified traveler
Posted 11 Apr 2024
by A verified traveler
Posted 9 Apr 2024
The rooms were poorly cleaned.
by A verified traveler
Posted 8 Apr 2024
The door had a 1 inch opening at the bottom, we had to put a bath towel down to keep the cold out and the door frame about 1/2 inch.
The wiring was there for a smoke detector but no smoke detector. we informed the front desk and they told us it would be fixed on Saturday but we left on Sunday and it had not been done. A very important safely issue.
by A verified traveler
Posted 18 Mar 2024 on Hotels
No one was available at the front desk for me to check out! I waited 20 minutes for customer service! My only complaint
Comment from Hotel Management
19 Mar 2024 by Management Team, Hotel Management
Joyce,We valuable your stay. We apologize that you had to wait 20 minutes to be checked out. We hope that you will give us a chance to fix this and come back and stay with us again soon.Thank you,Management
by A verified traveler
Posted 11 Mar 2024
Clean and comfortable.
