Ratings based on 489 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Tallahassee
Posted 20 May 2024
* The were some spots on the ceiling in the hallway on the top floor that were peeling off probably due to water-damage. Very unsightly.
* The first two days of our stay were effectively ruined due to a large "conference(s)/parties" that had congregated in the dining areas late into the night. Since the rooms open up into the open space above the dining areas, the noise went straight to the rooms which offered little to no soundproofing. It was unbearable but there was nothing we could do. A bad choice to come to this hotel at that time and just a bad design of the hotel in general to be so open and not soundproof the rooms.
by A verified traveler
Posted 19 May 2024
It would have been nice for the indoor pool to have been heated, as we chose this hotel for the pool. Other than that, it was a great stay. We would definitely stay here again.
by A verified traveler
Posted 19 May 2024
Loved our stay and the breakfast was amazing as well
by A verified traveler from Skokie
Posted 18 May 2024
Very caring and professional staff
by A verified traveler from MORGANTON
Posted 17 May 2024
Checkin was quick and professional. Mohammed was pleasant and fun to deal with. We had dinner in the restaurant and the food and service were top notch. Definitely one of the best Embassy Suites we have stayed at.
by A verified traveler
Posted 14 May 2024
I was in room 239. We had live and dead flies in the room 10 . Who cleaned the room prior to my arrival? I had to call the front desk to have them come up and clean it.
by A verified traveler
Posted 13 May 2024
Breakfast was really good service was excellent rooms are clean! Thank you for making us feel at home‼️
by A verified traveler
Posted 13 May 2024
We have stayed at this hotel multiple times and each time the experience has been great! Highly recommend
by A verified traveler
Posted 11 May 2024
No complaints except that the “welcome reception” was out of snacks one hour into the 1.5 hour reception. It appeared they had cheese and crackers, veggies and dip and something else. Free beverages including alcohol is very nice but not when you don’t drink alcohol. Would’ve been nice to refill the treats. Didn’t swim at all because the indoor pool was ice cold. Would’ve loved a relaxing swim. I think this is one way that hotels are cutting costs. I notice it a lot.
by A verified traveler
Posted 9 May 2024
HI,
we enjoyed the property. The only comment is coffee maker inside not work and also no one in staff not aware how it get it work.. but, i got complementary coffee from front desk. I also have concern outside smell (smell like Dog poop).. it may be related with new mulch.. it didn't trouble much other than walking in/out to the car.
Thanks,
Thepul K
