Ratings based on 990 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
Didn’t like that we had no refrigerator and microwave in room and no hot breakfast for the price I paid which was $190.00 per night. The bed was uncomfortable too
by A verified traveler
Posted 17 May 2024
No butter in breakfast room for 4 days. Very little to eat for breakfast. Front desk loud in the evening keeping everyone awake .
by A verified traveler
Posted 16 May 2024
by A verified traveler
Posted 9 May 2024
It was good
by A verified traveler
Posted 28 Apr 2024
Came to check in, two women at the counter getting an additional room key, waited behind them. When he finished with them, he turned and went back in the office and sat down. No acknowledgement I was even standing there!!!! I’m 6’4, he surely saw me. I moved over where he could see me again and got “did you want to check in”, almost like he was annoyed to get up.
by A verified traveler from Rochester
Posted 8 Apr 2024
The continental breakfast was gone 1 hour and 15 minutes before their end time. No bagels left at all. Only stale cereal and a couple oranges. The coffee was empty. The place needs a good cleaning. Our room was ice cold upon arrival and looked dirty.
by A verified traveler
Posted 5 Apr 2024
I didn't like the fact that there was no microwave, refrigerator or ice available. Also, our bathroom sink was very slow to drain.
by A verified traveler
Posted 1 Apr 2024
Close to del lago ...dated and noisy.
by A verified traveler
Posted 30 Mar 2024
Room very clean, can hear others in the hallway and tv sound is lousy. Continental breakfast is good. Felt very safe in this hotel.
by A verified traveler
Posted 29 Mar 2024
It was extremely noisy. We were on the first floor and we could hear all the conversations from the people in the rooms on both sides of us. We also had people outside the windows having conversations all night. The shower head was extremely dirty. My shower started off cold, went to scalding hot and then back to freezing cold again.
