Ratings based on 463 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.3 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
Clean. Easy to find
Comment from Hotel Management
31 May 2024 by Manager, Hotel Management
Hello Tina,We are pleased to hear that you found our hotel clean and easily accessible. Your feedback is valuable in helping us provide a comfortable stay for all our guests. Thank you for choosing to stay with us.
by A verified traveler
Posted 17 May 2024
Yes
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Hello Scott,Thank you for sharing this rating, and we apologies if there are any inconveniences you had encountered. We appreciate your business and hope to welcome you back again in the future.
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
1 Jun 2024 by Manager, Hotel Management
Hello Don,We're thrilled to hear you enjoyed your stay with us! We hope to welcome you back again soon for another fantastic experience.
by A verified traveler
Posted 21 Apr 2024
Convenient
Comment from Hotel Management
23 Apr 2024 by Manager, Hotel Management
Hello KANJANA,We appreciate you taking the time to share your feedback with us. We are glad to hear that you found our location convenient for your needs. Should you have any further comments or suggestions, please feel free to reach out to our management team for further assistance.
by A verified traveler
Posted 26 Mar 2024
Staff was wonderful
Comment from Hotel Management
27 Mar 2024 by Manager, Hotel Management
Hello Kristin,We are thrilled to hear that you found our staff to be wonderful during your stay. We pride ourselves on providing exceptional service to all our guests. Thank you for sharing your positive feedback with us. Your kind words will surely be passed on to our team members for their hard work.
by A verified traveler
Posted 22 Mar 2024
The staff is terrific!
Comment from Hotel Management
24 Mar 2024 by Manager, Hotel Management
Hello John D.,We are delighted to hear that you found our staff to be terrific during your stay. We strive to provide exceptional service to all our guests. If you have any further feedback or require assistance, please do not hesitate to reach out to us.
by A verified traveler
Posted 6 Mar 2024
Comment from Hotel Management
9 Mar 2024 by Manager, Hotel Management
Hello Angelique,We're glad to hear you had a delightful stay with us. Should you have any further comments or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back soon!
by A verified traveler
Posted 26 Feb 2024
Comment from Hotel Management
22 Mar 2024 by Manager, Hotel Management
Hello Shavon,We appreciate you choosing our hotel for your stay. If you have any further comments or suggestions, please don't hesitate to contact us directly. We hope to welcome you back soon for an even more enjoyable experience.
by A verified traveler
Posted 14 Feb 2024
Wasn’t allowed in
Comment from Hotel Management
15 Feb 2024 by Manager, Hotel Management
Hello Robert, We apologize for any inconvenience you experienced during your stay. We strive to create a safe and welcoming environment for all our guests, and our policies are in place to ensure the comfort and security of everyone. If you would like to discuss your concerns further, please reach out to our management team directly.
by A verified traveler from East St. Louis
Posted 5 Feb 2024 on Travelocity
Al little worn out
Comment from Hotel Management
6 Feb 2024 by Manager, Hotel Management
Hello Antonio,Thank you for sharing your feedback with us. We appreciate your input and will take your comments into consideration as we continue to improve our services. Should you ever decide to stay with us again, we would love the opportunity to provide you with a refreshed and enjoyable experience.
