Ratings based on 1,391 Verified Reviews
4.6 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 May 2024
Awesome service and care. As if we were home. Thank you!!
by A verified traveler
Posted 4 May 2024
by A verified traveler
Posted 3 May 2024
Accommodating and friendly staff. Close to the mall and capital building. Cool trendy room design.
Comment from Hotel Management
3 May 2024 by Matt Sommers, General Manager, Hotel Management
Good day Jeremy,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager
by A verified traveler
Posted 2 May 2024
Comment from Hotel Management
3 May 2024 by Matt Sommers, General Manager, Hotel Management
Good day Shellie,Thank you so much for rating your recent stay at YOTEL Washington DC. I'm sorry to see that we did not wow you this trip. If convenient, I would love to hear some specific feedback on how we can do better to improve your experience next time around. If you wish to share anything specific, please don't hesitate to reach out to me directly at the hotel so that we can begin a dialogue and we can learn from your experience.We hope you will give us another opportunity to earn your business and wow you next time around.In service,Matt Sommers, General Manager
by A verified traveler
Posted 1 May 2024
Very clean. Staff are very thoughtful and helpful.
Comment from Hotel Management
2 May 2024 by Matt Sommers, General Manager, Hotel Management
Good day Heidi,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager
by A verified traveler
Posted 27 Apr 2024
The property was nice, but the room itself had a couple problems. First the temperature was so up and down, it would be hot and then you’d turn the thermostat down to be cold and then it would be too cold, then when it was warmer in there, it smelled like paint.
Next the blinds were already broken when we got there, there was a light in the closet that was on constantly and would not turn off, the chrome cast they used for casting TV and Movies too was not even connected and I had to plug it in behind the TV myself.
At night, there was constant banging outside and sounded like people moving around and like construction work, even though there was no construction. The technology that used to control the lights was nice, and different but it also did not work half the time and was dark. There also was not enough plug ins for the amount of things we needed to charge. I charged my phone next to the bed and my partner had to go across the room to charge her phone.
The staff was nice and always there to help, especially the man at the front desk when we first book in. He was nice and helpful and always a friendly face to see and always wanted to say hi.
Lastly, there was a couple of homeless people outside when the times we would walk around out side to get to the museums and different restaurants.
Although it was a nice and different stay, I don’t think I would re stay there again if I had the chance.
Comment from Hotel Management
29 Apr 2024 by Matt Sommers, General Manager, Hotel Management
Good day Brad, Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests. Our mission at YOTEL is to challenge the status quo. We appeal to those who find traditional hotels uninspiring, searching for a different experience and not just a great sleep. We provide unique spaces, each with their own personality, all delivered with a touch of fun and tons of passion. I will share your feedback with our leaders and make any improvements and changes that are necessary. Thank you very much for sharing your valuable feedback with us! We hope you will give us another opportunity to earn your business in the future. In service, Matt Sommers, General Manager
by A verified traveler
Posted 20 Apr 2024
Comment from Hotel Management
26 Apr 2024 by Matt Sommers, General Manager, Hotel Management
Good day Alonza,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager
by A verified traveler
Posted 20 Apr 2024
My room, 1055, was cleaned daily. Staff was professional, courteous and helpful.
Comment from Hotel Management
25 Apr 2024 by Matt Sommers, General Manager, Hotel Management
Good day Eric,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager
by A verified traveler
Posted 19 Apr 2024
Clean and the staff was very kind. Very easy to walk to the National Mall!
Comment from Hotel Management
19 Apr 2024 by Matt Sommers, General Manager, Hotel Management
Good day Jennifer,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager
by A verified traveler
Posted 17 Apr 2024
Meh. Service fee of $35 daily was supposed to include $10/day food credit. Nope. Asked and was told only $20 for full 5 day stay. Child's book was taken during cleaning on first morning after we were told only cleaning every other day.
Comment from Hotel Management
18 Apr 2024 by Matt Sommers, General Manager, Hotel Management
Good day Laura,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests. I am eager to investigate further to attempt to make it right. If convenient, please reach out to me directly at the hotel so that we can discuss your experience in greater detail.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager
