Ratings based on 293 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
Nothing but good things. We had an unexpected issue that required some help and the staff was exemplary.
Comment from Hotel Management
1 May 2024 by JA, Hotel Management
Thank you kindly for your time and feedback. We appreciate and will share your comments with the team!
by A verified traveler
Posted 20 Apr 2024
Comment from Hotel Management
22 Apr 2024 by JA, Hotel Management
Thank you kindly for your time and feedback.
by A verified traveler
Posted 20 Apr 2024
I would have given this hotel 5 stars if the a/c / heating system did not sound like a jetliner engine. Seriously, it was the LOUDEST noise I had ever heard in any hotel I have stayed at. We had to turn off the a/c and open the windows. Thank goodness the guest in the unit above us did the same because we couldn't go to sleep hearing the "jet roar" of their a/c unit. Until the systems are updated, BRING SILICON EARPLUGS for book elsewhere.
Comment from Hotel Management
21 Apr 2024 by Fg, Hotel Management
Thank you for staying at the Ven on your resent visit to Dc.and thank you for your feedback. I personally apologizing for the situation about the A/c unite noise. I will also address the matter with our executive chief engineer. please let me know next time you planning to visit to Dc. I will definitely upgrade your room and offer you breakfast on us.Thank youSincerely.
by A verified traveler
Posted 7 Apr 2024
Great location, Restaurant ooened for lunch and dinner on premises. Room Linens, towels, and curtains should be upgraded
Comment from Hotel Management
7 Apr 2024 by Fg, Hotel Management
Thank you for your feed back. Hope you had good stay at the VEN. Thank you for your business.I am addressing the concern that you mentioned to the executive Tea member.Sincerely,
by A verified traveler
Posted 30 Mar 2024
Comment from Hotel Management
21 Apr 2024 by Fg, Hotel Management
Thank you for the feedback, we hope that you enjoyed your stay at the VEN. and thank you for your business as well, hope to see you in the future.Sincerely,
by A verified traveler
Posted 29 Mar 2024
Comment from Hotel Management
18 Apr 2024 by JA, Hotel Management
Thank you for your feedback! We hope to see you again next time you visit Washington DC!
by A verified traveler
Posted 26 Mar 2024
Comment from Hotel Management
28 Mar 2024 by Fg, Hotel Management
Thank you for your feed back. hope you had good stay at the VEN. thank for your for your business.Sincerely,
by A verified traveler
Posted 25 Mar 2024
The staff was amazing. The restaurant crew was really terrific with service and friendliness.
Comment from Hotel Management
25 Mar 2024 by Fg, Hotel Management
Thank you for the wonderful feedback. we are so happy the you had enjoyable time at the VEN. hope will see you in the future.Sincerely,
by A verified traveler
Posted 24 Mar 2024
Comment from Hotel Management
14 Apr 2024 by Fg, Hotel Management
Thank you for your wonderful feedback, We are so happy that your stay was enjoyable at the VEN. Hope will see you back in the future.Sincerely.
by A verified traveler from Forest Hills
Posted 16 Mar 2024
I liked the location and all staff friendly and helpful. It’s fantastic that you’re pet friendly. My only criticism is the shower water pressure in the room we had wasn’t very good. All in all great stay
Comment from Hotel Management
17 Mar 2024 by FG, Hotel Management
Thank you for your wonderful feed back. we are so happy that you enjoyed your stay at the VEN. Hope will see you in the future.Sincerely,
