Ratings based on 726 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
Overall my two day stay was excellent. The morning breakfast was very nice with a good variety of foods. My only complaint is parking is over $30/day and I found my parking pass card did not work in the electronic gate reader the morning of my second day which required having to back my car out of the entry to the underground parking and park my car outside the hotel and return to the front desk to get a new one. An inconvenience but not a big issue. The staff throughout the hotel is very pleasant.
by A verified traveler
Posted 16 Jun 2024
This was an amazing stay! Immediately the staff were so welcoming and kind. Breakfast was amazing! The parking option was great, we came and went as we pleased! It was walking distance from a few really great gems! Thank you, we will definitely be staying again!
by A verified traveler
Posted 28 May 2024
Everyone was very nice
by A verified traveler
Posted 2 May 2024
Awesome!!!
by A verified traveler
Posted 29 Apr 2024
by A verified traveler
Posted 21 Apr 2024
by A verified traveler
Posted 21 Apr 2024
Great
by A verified traveler
Posted 21 Apr 2024
Nice
by A verified traveler from LOS ANGELES
Posted 19 Apr 2024
This visit was markedly less pleasant than previous ones. Service desk was not adequately staffed, long waits for service while a large group was checked in one day and a long telephone conversation with a customer on the other day. Once service manager turned to me he was professional and helpful. I had to call attention to a mishap with a dog defecating in the doorway which the service manager did not notice because he was so busy. When we got to our room the light in the bathroom was out. Service manager got someone to fix it fast. In the morning there was no consistent hot water in shower...ended up taking cold shower. Not what you expect in a Residence Inn., We appreciated being moved to another room but it was markedly smaller than the one we had been in.
by A verified traveler
Posted 16 Apr 2024
Great location and good sized rooms. Our particular unit seemed more outdated than others and bathtub/shower wasn’t as clean as it could be. Beds and kitchen were great though. One of us also stepped on a shard of broken glass on the carpet. Breakfast was fine with some variation every day. Parking directly under hotel was a little pricy but worth it for convenience. All the staff we interacted either were friendly and helpful. The biggest downside was the sofa which was not comfortable at all and super noisy anytime someone sat down. Not good enough to use as a bed imo
