Ratings based on 982 Verified Reviews

4.4 out of 5
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 4 May 2024
Close to all the important landmarks and museums
5 out of 5
by A verified traveler

Posted 3 May 2024
Great location for walking to all the monuments!
Comment from Hotel Management
3 May 2024 by JW Leadership Team, Hotel Management
Dear Jeffrey, Thank you for choosing JW Marriott Washington, DC, for your visit. We are delighted to hear you enjoyed your stay at our hotel during your time in our nation's capital and that our location with places, world-class landmarks, and attractions right at our doorstep, enhanced your time with us. We look forward to welcoming you again on your next visit to the area.Sincerely,JW Leadership Team
5 out of 5
by A verified traveler from FAIR OAKS RANCH

Posted 28 Apr 2024
Great location in the heart of DC. The hotel is clean and modern, and the service is friendly and professional. Close to the Mall and other attractions.
Comment from Hotel Management
29 Apr 2024 by JW Leadership Team, Hotel Management
Dear Mark, Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded your expectations and that you loved our intentional service. Our superior location in the heart of the city's downtown neighborhood, close to the White House and the National Mall, the JW Marriott Washington, DC, offers our guests a chic retreat to explore our nation's capital. We look forward to your next visit.Sincerely,JW Leadership Team
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Apr 2024
5 out of 5
by A verified traveler

Posted 19 Apr 2024
Staff was always helpful and accommodating.very clean and comfortable stay
5 out of 5
by A verified traveler

Posted 18 Apr 2024
Friendly staff at every level. They went out of their way to make my stay pleasant
Comment from Hotel Management
19 Apr 2024 by JW Leadership Team, Hotel Management
Dear Marie, Thank you for being our guest at JW Marriott Washington, DC. We enjoy continually crafting enriching experiences for our guests through inspired service and commitment to quality. Our associates work tirelessly to provide the best service, down to the smallest detail. We look forward to sharing your kind comments with them. Thank you once more for the generous feedback, and we would love to welcome you back again soon.Sincerely,JW Leadership Team
5 out of 5
by A verified traveler

Posted 14 Apr 2024
Will stay here again. Very clean. Staff are very nice. Very close to all things you want to see.
Comment from Hotel Management
17 Apr 2024 by JW Leadership Team, Hotel Management
Dear Shannon, Thank you for choosing JW Marriott Washington, DC, for your recent visit. We are delighted to hear you loved our superior location, welcoming surroundings, and devoted associates. We look forward to welcoming you again on your next visit to the area.Sincerely,JW Leadership Team
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Apr 2024
4 out of 5
by A verified traveler

Posted 11 Apr 2024
Expensive parking
Comment from Hotel Management
12 Apr 2024 by JW Leadership Team, Hotel Management
Dear Uchente, Thank you for taking the time to post your review. We are glad you enjoyed your overall time with us. We appreciate you pointing out not only what you liked but also the things you would change. Everything we do aims to provide an enriching guest experience, and we are grateful for your feedback. We hope you will choose us again on your next visit to DC.Sincerely,JW Leadership Team
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Apr 2024