Ratings based on 67 Verified Reviews

4.7 out of 5
76% of guests recommend
4.7 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 13 Jun 2024
Curtiuous and friendly owner! Does for the guests even things she doesn't need to do - like additional water supplies, light snacks and all...
Comment from Hotel Management
14 Jun 2024 by Reenie, Hotel Management
Thanks for the kind words. It was a pleasure having you at Greensleaves. I enjoy given my guests a little something.Irene
5 out of 5
by A verified traveler

Posted 22 May 2024
We had a wonderful stay. Area is very quiet, close to bus stop, super market and beach. Irene is a warm and welcoming host who constantly made sure we have everything we need. We could use outdoor patio and pool. Will be happy to stay here again if and when I visit Bermuda next time.
Comment from Hotel Management
22 May 2024 by Reenie, Hotel Management
Thank you for your kind review. I enjoyed meeting both of you. It was wonderful that you enjoyed my property.My husband and I used to say when people come to our property they because family. Enjoyed helping you both.Irene
5 out of 5
by A verified traveler

Posted 14 May 2024
Beautiful space to relax and rewind. Irene is wonderful. She drove me to the beach ad showed me an amazing trail to get back. The place is clean and there is breakfast provided. Irene is great; she is available as needed and allows you privacy. susan
Comment from Hotel Management
15 May 2024 by Reenie, Hotel Management
Hi Susan thanks so much for the review. As I mentioned once on the property I try and help as much as I can. It was a pleasure having you as well. Enjoyed our talks. You are very sociable. Hope you had a good trip home.Irene
5 out of 5
by A verified traveler

Posted 12 May 2024
Comment from Hotel Management
15 May 2024 by Reenie, Hotel Management
Good Day Alexandra,Thank for saying 5 out of 5. I really appreciated that. Hope you had a good trip home.Regards,Irene
5 out of 5
by A verified traveler

Posted 21 Mar 2024
This is a beautiful property located a quiet and safe area. The apartment was exactly as pictured in the Expedia listing, clean and comfortable with furniture and appliances in good working order. The owner/manager was gracious and friendly, and most helpful to this first-time visitor to the island; her hospitality was the best I've experienced in recent years. I highly recommend this affordable property and look forward to staying here in the future.
Comment from Hotel Management
14 May 2024 by REENIE, Hotel Management
Thank you for the lovely review. I appreciate your words. I like to treat my guests like family.
4 out of 5
by A verified traveler from Leland

Posted 21 Jan 2024
Such hospitality! Irene made us feel so welcome. Comfortable suite, cozy, handy little kitchen area, lovely yard and pool.
Comment from Hotel Management
18 Feb 2024 by reenie, Hotel Management
Hi Thanks for the review. It was great meeting you. Thanks for the kind words.Irene Mello
5 out of 5
by A verified traveler

Bermuda get away

Posted 13 Jan 2024 on Hotels
Everything was fresh, neat, and clean and in good working order. The owner was very friendly and helpful and allowed us to plug in the electric car we had rented.
Comment from Hotel Management
18 Feb 2024 by reenie, Hotel Management
Good Day,Thanks for the review apreciated your kind words.All the best.Regards,Irene Mello
5 out of 5
by A verified traveler

Posted 8 Sep 2023
Let me tell you that if you are looking for a place that feel like home, Greensleaves is the place to stay. Irene was very welcoming and caring. Will stay here on my next trip to Bermuda.
Comment from Hotel Management
11 Sep 2023 by reenie, Hotel Management
Good Day Dariela, Thank you very much for the review it was a pleasure to meet you and have you stay at Greensleaves. Hope to see you again.Regards,Irene Mello
1 out of 5
by A verified traveler

Posted 16 Aug 2023
The ceiling is made of Bermuda stone, which has gaps and is unsealed. Sand, ants, and spiders fall through these gaps directly onto the head of the bed. I stayed one night, slept on the couch because sand and ants kept raining down, and left the next morning. The room also smells of damp stone and needs to be aired out. The food in the fridge was expired and open. All condiments were in jars with no dates. The pillows and mattress smelled of sweat and I found hair on the sheets in copious amounts. The pool had not been cleaned of debris on the bottom. Irene fully refunded my stay after a few phone discussions and I provided photos to Expedia. Spend a few hundred more and stay somewhere else until these problems are resolved. Otherwise, it's a largish property for a couple to stay in a quiet part of town and some of the decor was nice. Not near anything, but it has parking.
Comment from Hotel Management
21 Aug 2023 by reenie, Hotel Management
Amanda. I was very sorry and quite surprised to read your review. As you will have seen, anything short of a 05/05 review for Greensleaves’ accommodations is extremely rare. Nonetheless, customer satisfaction is paramount, which is why you were fully refunded, despite the fact that all claims are strongly disputed by the host. I would like to take this opportunity to address your review as follows:1) No evidence of sand, there we a few ants no spiders was found on the headboard, on the floor, or in the trash bins following your stay. The rustic open ceiling is part of the charm of our unit. The roof is fully sealed and no evidence of Bermuda stone debris has ever been observed to date.2) Bermuda‘s damp climate can sometimes cause a musty smell, therefore the unit is regularly aired out.3) We purchase the complementary food provided for our guests in bulk, long before any expiry date, and freeze the items, which are not expired by virtue of having been frozen until placed in the unit. A check of the food remaining revealed that full contents were present and accounted for. We confirmed that all unused food stuff is disposed of after each guest.4) Complementary condiments are also purchased in bulk, in date, and provided in individual sized servings in the washable, reusable jars you mentioned, to avoid food waste and trash due to unnecessary individual packaging. Just a small way we can help save the planet.5) Freshly laundered sheets were placed on the bed immediately prior to your arrival. No hairs were on the sheets before you arrived.6) The pool is cleaned regularly. If there is a particularly windy night overnight, there is no way to control leaves falling in the pool.7) Your full refund was provided following one conversation.Irene
5 out of 5
by A verified traveler

Posted 21 Jul 2023 on Hotels
Wonderful
Comment from Hotel Management
25 Jul 2023 by reenie, Hotel Management
Thanks for staying at Greensleaves it was a pleasure meeting you. Glad you had a good visit. Hopefully we will meet again.