Ratings based on 30 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.7 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from SCARBOROUGH
Posted 16 Aug 2023 on Travelocity
Lana was wonderful, very kind and helpful! The room was "Spartan" (no frills), but it served it's purpose. It was clean and comfortable. I loved having a balcony which looked out over the city of Hamilton. Although I never used the pool, I would- however -suggest that it remain cleaned simply for aesthetic reasons. I spent my time of course, enjoying the beautiful beaches of Bermuda! I will definitely return!
by A verified traveler
Zen and comfortable stay
Posted 3 Apr 2023 on HotelsVery comfortable stay and lots of my own space considering it was a solo trip. The area was nice and peaceful and Lana was friendly and very helpful. I would definitely recommend staying here.
Comment from Hotel Management
5 Apr 2023 by Lana, Hotel Management
Thank you for staying with us Oneisha. Hope to see you next time.
by A verified traveler
Posted 28 Mar 2023
The property was very quiet, and clean.
Comment from Hotel Management
28 Mar 2023 by lana, Hotel Management
Thanks for staying with us.
by A verified traveler
Posted 10 Jan 2023
I loved the location on a quiet residential street. The bonus was being able to walk to the bus stop, ferry stop, grocery store and restaurants in minutes. As a woman, I felt safe. Lana was easy to get in touch with whenever I needed anything or had any questions. Wi-Fi service was excellent! Thanks Lana, for an enjoyable stay.
Comment from Hotel Management
16 Jan 2023 by Lana, Hotel Management
Thank you Jennifer. We look forward to your return trip.
by A verified traveler
Posted 7 Dec 2022
No staff
Bad smell
Change extra before checking on spot
Comment from Hotel Management
13 Dec 2022 by Lana, Hotel Management
Syed,I am sorry you did not have a good experience at the property. To address your issues.1. No staff - The property has 5 units, as indicated on the listing is not managed by staff 24/7, we do provide a phone number (WhatsApp) and email should you reqrererequire assisstance.2. Bad smell - All units have reverse air conditioning and heat to remove any dampness. I have not had any complaint in the past. If we were made aware we would have address the issue while you were at the propery.3. Extra charge - We do not charge extras other than what is shown at the time of the booking. You had an issue with the cleaning fee, which clearly states on the reservation. We collect the cleaning fee at the property which also clearly states on the reservation.The reason we collect the cleaning fee at the property is so that should the reservation be cancelled, the guest will not end up paying for the cleaning fee.
by A verified traveler
Posted 18 Jul 2022 on Hotels
by A verified traveler
Posted 2 Jun 2022
Excellent value, very nice rooms, beautiful surroundings.
The owner was very kind and accommodating. Highly recommended.
Comment from Hotel Management
13 Jul 2022 by Lana, Hotel Management
Thank you.
by A verified traveler
Good value but not 100% accurate
Posted 18 Oct 2020 on HotelsWe paid around $100 per night which was a great value in Bermuda. The room was very clean and comfortable. We appreciated having access to a microwave and refrigerator and beautifully gardened front porch area. The hassle came because the two sets of towels were expected to last us our entire stay (more tgan 1 week). When I asked for these to be replaced due to Covid and mid summer beach sand and sweat I was informed the extra laundry bill would be passed onto me. Not knowing what that meant I said ok. It was $40! We also read there were on site laundry facilities which was a big reason we booked this place but once we arrived were told that this was not accurate. Again $40 for them to take our laundry to a local place. We finally found a local laundromat and did our own load for $11. We felt the hotel description was misleading. Also due to Covid we did feel a moped was required for sightseeing. The buses were enclosed without open windows. Also the ferry only stopped a few times a day.
by A verified traveler
Posted 14 Oct 2020 on Hotels
Comment from Hotel Management
19 Oct 2020 by Lana, Hotel Management
Thank you Igor. Look forward to your return.
by A verified traveler from Mexico City
Posted 8 Oct 2020
It is close to the business area, well communicated with grocery store near by
Comment from Hotel Management
19 Oct 2020 by Lana, Hotel Management
Thank you Taro. Look forward to your return.
