Ratings based on 875 Verified Reviews
3.7 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
The staff are friendly , I ask for extra pillow because was staying there with my wife and the room only had three pillows . So I call front desk for an extra one . The staff wasn’t sure they had extra but lucky they do .
by A verified traveler
Posted 17 May 2024
by A verified traveler
Posted 30 Apr 2024
by A verified traveler
Posted 26 Apr 2024
Is clean and comfortable
Comment from Hotel Management
28 Apr 2024 by Hotel Management, Hotel Management
Dear Wilmer, Thank you for choosing Extended Stay America and for this positive review! We are delighted you found our property clean and comfortable! Providing a pleasant experience for our guests is our priority. Thank you for your kind words, and we hope you will choose to stay with us again for another enjoyable visit!Sincerely,Hotel Management
by A verified traveler
Posted 25 Apr 2024
by A verified traveler
Posted 25 Apr 2024
The place is just fine but the lady from front desk she was very rude not good
Comment from Hotel Management
25 Apr 2024 by Hotel Management , Hotel Management
Dear Mary, We appreciate you taking the time to bring your concerns to our attention. We sincerely apologize for any less-than-satisfactory interactions you had with one of our staff members. Please know that this is not the level of service we aim to provide, and we will work to ensure that we are more courteous and diligent moving forward. Your comments are invaluable as we continually strive to enhance our guests' experiences. We hope to have the opportunity to welcome you back for a more fulfilling stay in the future.Sincerely,Hotel Management
by A verified traveler
Posted 21 Apr 2024
by A verified traveler
Posted 15 Apr 2024
by A verified traveler
Posted 14 Apr 2024
Service
by A verified traveler
Posted 10 Apr 2024
