Mamaison Hotel Le Regina Warsaw Reviews

Dear Saurabh,Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed our location, swimming pool, and the service provided by most of our staff. However, we regret that some aspects of your stay did not meet your expectations.We apologize for the lack of information provided by our staff about nearby places. Your suggestion to use Google for local information is noted, and we will work on improving our team’s knowledge to better assist our guests.As for parking wee offer 3 options.First option is hotel spots. You can park your car on white envelope, where our team will show you the way first. Kindly please collect parking ID card from front desk and place it on the front car windshield inside. Price for parking is 150 PLN/per day. We do not make reservations in advance. Second option is public parking. You can park your car on the street and pay to the parkometer from Monday to Friday from 8:00 to 20:00. After mentioned hours, public parking is free, on weekends as well.Third option is secured parking - an external company. You can take your car to the guarded underground car park at Plac Krasińskich 2/4/6 Street - the cost of parking is 50 PLN/per day. It is 5 minutes by car from the hotel and 10 minutes on foot.Your feedback regarding our spa services and the attentiveness of our staff is very valuable to us. We will address these issues with our team to ensure better service in the future.However, we hope you were satisfied with the free upgrade to the superior room and our homemade pralines we prepared for you as a happy birthday gift.If you would like to get some pastry for the next time, please contact us directly, so we can discuss what cake filling you prefer the most.We appreciate your comments and hope to have the opportunity to welcome you back for a more seamless and enjoyable stay.Best regards,

Dear Mr, BryanThank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay due to the film crew's presence. We understand how this could have impacted your comfort and enjoyment.Your feedback is valuable to us, and we will review our policies to ensure that such situations are managed better in the future. Our goal is to provide a pleasant and relaxing environment for all our guests, and we regret that we fell short during your visit.We hope you will consider staying with us again, allowing us the opportunity to provide you with the exceptional experience you deserve.Kind regards,

Dear Maxim,Thank you for sharing your valuable opinion. It is a pleasure to see the highest rating. There is no doubt that you had a perfect stay with us. Please feel invited any time!

Dear Kutlu,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. We are sorry to hear that you were initially given a room that did not meet your expectations and that it caused discomfort.Your comments are valuable to us, and we understand how important a good night's sleep is, especially when traveling. We regret that you had to go through the hassle of changing rooms in the middle of the night. Please know that this is not the standard of service we strive to provide, and we will be addressing this issue with our team to ensure it does not happen again in the future.We appreciate your patience and understanding, and we are glad that we were able to resolve the issue eventually. If you choose to stay with us again, please contact us directly, and we will ensure that your room preference is met from the start.Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a more comfortable stay in the future.Best regards,

Dear Mr. Leslie,Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay with us. It is great to know that our location, style, and cleanliness met your expectations, especially after a long period of travel.We are thrilled that you loved the spa-like washroom in your family room and found the pool area lovely. Our proximity to the old town and the beautiful fountain area are indeed highlights, and we are glad you appreciated them.We hope to welcome you back soon for another fantastic stay! Best regards,

Dear Steven,Thank you for the kind words! We are delighted you appreciated our central location, comfortable accommodations, and our team's hospitality. Thank you for the recommendation—we cannot wait to welcome you back for another wonderful stay!

Dear Luis,Thank you for the glowing review! We are thrilled to hear you had a wonderful experience at our hotel. Your kind words mean the world to us. We sincerely appreciate your feedback and look forward to welcoming you back for another memorable stay in the future!

Szanowna Pani Agnieszko,Bardzo dziękujemy za wyrażenie tak pozytywnej opinii! Miło nam, że Pani pobyt w naszym hotelu był udany. Zawsze staramy się zapewnić naszym gościom niezapomniane doświadczenia, więc jesteśmy niezmiernie zadowoleni, że spełniliśmy Pani oczekiwania. Mam nadzieję, że w przyszłości będziemy mieli okazję ponownie gościć Panią w naszym hotelu, serdecznie zapraszamy.

Dear Ms. Joanne,Thank you so much for taking the time to share your experience with us!We are thrilled to hear that you enjoyed your stay at our hotel and that our location, attentive staff, and service met your expectations.We are delighted that our team left a positive impression on you with their exceptional service. Providing a memorable experience for our guests is always our top priority, and it is wonderful to know that we succeeded in making your stay comfortable and enjoyable.We are also glad to hear that you appreciated the boxed breakfast we prepared for your early tour of Auschwitz. Your kind words truly mean a lot to us, and we would be honored to welcome you back to our hotel whenever you find yourself in Warsaw again.Please do not hesitate to reach out if there is anything we can assist you with in the future.Kind regards

Dear Ms. Magdalena,Thank you so much for taking the time to share your experience! We aim to create a comfortable and convenient experience for all our guests, regardless of age, and it is fantastic to hear that we achieved that during your visit. We truly appreciate your recommendation and hope to have the pleasure of welcoming you back again soon!