Ratings based on 670 Verified Reviews
3.0 Room cleanliness
3.3 Service & staff
2.9 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 May 2024
Peaceful
Comment from Hotel Management
17 May 2024 by Carla RediResponse Specialist, Hotel Management
Dear Winner,Thank you for taking the time to tell us about your experience at the Red Roof Inn Warrenton. We are delighted to to hear that you had a peaceful stay, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you for your kind words, and we look forward to welcoming you back for another enjoyable stay in the future!Sincerely,CarlaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 14 May 2024
Comment from Hotel Management
4 Jun 2024 by Tianna RediResponse Specialist, Hotel Management
Hello Rochelle, Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Warrenton appreciate your 5/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. To fully understand what prompted your score, please consider adding comments to your survey to let us know what we’re doing well and where we can improve in the future. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,TiannaRed Roof Management RediResponse Specialist
by A verified traveler
Posted 5 May 2024
Comment from Hotel Management
30 May 2024 by Tianna RediResponse Specialist, Hotel Management
Hello Sheila,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Warrenton appreciate your 4/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,TiannaRed Roof Management RediResponse Specialist
by A verified traveler
Posted 5 May 2024
Paint on walls painted by a child.
Ice machine at one end of building only.
Drapes would not close.
Toilet needs new flush valve room 135
Comment from Hotel Management
5 May 2024 by Sharma RediResponse Specialist, Hotel Management
Thank you for taking a moment to leave a review, Shelia. The staff and I at the RED ROOF INN WARRENTON appreciate your 5/5 score. However, you indicated that the painting on the walls, the faulty drapes, and the other highlighted issues dampened your experience. Your satisfaction is important to Red Roof, so I am sorry to hear this was not achieved with you. In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Very truly yours, Sharma Red Roof Management RediResponse Specialist
by A verified traveler
Posted 4 May 2024
Comment from Hotel Management
5 May 2024 by Kamaria RediResponse Specialist, Hotel Management
Hello John, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WARRENTON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist
by A verified traveler
Posted 3 May 2024
Property was old, not well kept,
by A verified traveler
Posted 28 Apr 2024
Check in was a weird process, through a glass window standing in the cold. Suspicious people sitting outside smoking weed and cigarettes.
Hallways strong stench of mildew and ceiling looks wet and moldy.
Room had and overwhelming smell of cat urine, pee stains on the floor, chairs cover in cat scratches. Slept in my car with my son. Property refused to reimburse me. Room was a health hazard. Disgusting. BEWARE stay somewhere else if you want to keep your health.
Comment from Hotel Management
30 Apr 2024 by Kerry-Lee RediResponse Specialist, Hotel Management
Hello Melissa, Thank you for leaving a rating and participating in our guest survey regarding your stay at the RED ROOF INN WARRENTON. We are truly sorry to have fallen short with your stay and your experience failing to meet your expectations. I completely empathize with your feelings of frustration regarding the issues you have highlighted. I want to assure you that the problems you faced do not align with the level of hospitality we aim to provide. We at Red Roof are committed to thoroughly investigating the matter so as to implement effective solutions and taking the necessary steps to prevent any recurrence to ensure our guests are well-served and content. We appreciate your business and truly value your feedback.Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
by A verified traveler
Posted 25 Apr 2024
Everything was decent. I like the throwback of the hotel
Comment from Hotel Management
26 Apr 2024 by Xao RediResponse Specialist, Hotel Management
Hi Tamela,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Warrenton with us. It was so rewarding to see that we earned your 5/5 score. We were also happy to read that everything was decent. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 8 Apr 2024
It didn’t seem to have handicap access. Lots of stairs. It was clean. Not a bad place to stay.
Comment from Hotel Management
9 Apr 2024 by Dannielle Rediresponse Specialist, Hotel Management
Dear Joseph,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN WARRENTON. We apologize for the lack of handicap access, however, we are happy that the room was clean. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,Dannielle Red Roof ManagementRediresponse Specialist
by A verified traveler
Posted 4 Apr 2024
I like the big beds that was in my room and the staff was very knid to me and my family. However, I wouldn't advise you to eat the breakfast. There are many other places where you can enjoy breakfast. Other than that, I look forward to visiting this hotel again!!🙏💞
Comment from Hotel Management
5 Apr 2024 by Carla RediResponse Specialist, Hotel Management
Dear Frances,Thank you for taking the time to tell us about your experience at the Red Roof Inn Warrenton. I am glad to read that you were pleased with the size of the beds in the room and how kind the staff were. However, it seemed as if the breakfast was not to your liking. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,CarlaRed Roof ManagementRediResponse Specialist
