Ratings based on 502 Verified Reviews
3.2 Room cleanliness
3.4 Service & staff
3.4 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jun 2024
The room was clean quiet and reasonably maintained. The service from check-in to check-out was abysmal. I have never seen such a low grade of cutlery offered during the breakfast (if you can call it that).
Overall a disappointing stay. I would not recommend this place.
by A verified traveler
Posted 10 Jun 2024
The smell as you walk in is TERRIBLE! Smelled like spoiled food. Pool was closed with no notice on the website. One good thing was I asked for a Cancellation with no fee charged to me and as far as I know, I did. Someone needs to go to evaluate and smell this property.
by A verified traveler from GURNEE
Posted 10 Jun 2024
by A verified traveler
Posted 4 Jun 2024
The property was dirty. They list a hot breakfast on their website but it was only a small cold cereal breakfast with a waffle iron.
by A verified traveler
Posted 31 May 2024
Hotel room was clean. Furniture was very worn. No coffee maker, no cups for water in sink area, towels had holes in them. Breakfast offerings extremely limited. If you didn't want a waffle, you were out of luck. Won't stay there again.
by A verified traveler
Posted 23 May 2024
This property is in dire need of renovation. My room had empty liquor bottles and trash behind the couch. Walls were under construction with exposed dry wall. However, the employees were always responsive to my requests.
by A verified traveler
Posted 21 May 2024
Only stay at this property if you like roaches in your room, holes in your ceiling, mold in the shower, and want to be attacked by homeless people sneaking into your room. This is one of the WORST experiences I have ever had and caution anyone thinking about staying here. It is UNSAFE! They put me on the first floor. My windows would not lock and there was a homeless encampment behind the hotel and random homeless people walking thru the hotel. I immediately requested a different room on 2nd floor. The manager was not even concerned about the open window. Second room had roaches and mold. NEVER AGAIN!
by A verified traveler
Posted 20 May 2024
by A verified traveler
Posted 18 May 2024
by A verified traveler
Posted 10 May 2024
Old and outdated, shower curtain rod was hanging by a single screw, flat pillows.
Staff was friendly though.
