Ratings based on 19 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Apr 2024
Great staff!
by A verified traveler
Posted 31 Mar 2024
No services provided. No breakfast option or dining options during weekdays. They did not advice when we booked the room and did not recommend to rent a car so we were in-communicated. Also there was not a place to eat inside the hotel even if you wanted to buy your own food. Cleaning was not provided for the six days we stayed. Very disappointing for the price of the room.
by A verified traveler from Bethesda
Posted 24 Mar 2024
Lovely slope side hotel with fantastic service, including free valet parking, and free ski and boot valet. Makes a Sugarbush ski trip fun and easy.
by A verified traveler
Posted 17 Feb 2024
by A verified traveler
Posted 15 Feb 2024
Most everything was excellent. There could have been better explanation of the parking & valet service as it was not clear where to park.
by A verified traveler
Posted 11 Feb 2024
Just wonderful.
by A verified traveler
Posted 25 Nov 2023
by A verified traveler
Unexpected gem in the Mad River Valley
Posted 26 Oct 2023 on HotelsWe were pleasantly surprised at how nice the Clay Brook is. Spur of the moment trip, we booked and unbeknownst to us this time of year is that in-between time of seasons. The hotel was prepping for the winter, so not everything was open and operating, but the 2-bedroom apartment was great. Only comment is that some of the linens for the pull out couch were not for a queen bed but a single.
by A verified traveler
Good and not so good
Posted 11 Oct 2023 on HotelsVery clean room & comfortable bed. Very slippery bathtub, needs anti-slip on bottom of tub and grab bars. Dangerous for all ages. Grounds were beautiful. Smoking area was provided but was down a path into the woods, no lighting, overflowing trash receptacle can attract everything from rodents to bears. I understand that smoking is not acceptable by many people but if it is allowed at the facility, a safe place should be provided for the customer.
by A verified traveler
Posted 9 Oct 2023
We had a beautiful 2 bedroom suite with kitchen and laundry. It was immaculate. Only thing I didn’t like was ability to buy necessary items or eat on premises. Off season, store and restaurant not open most of the time and we didn’t know this when booking.
