Ratings based on 837 Verified Reviews
3.3 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
they need more maintenance to help assist the building.
Comment from Hotel Management
17 Jun 2024 by Rich, Hotel Management
Kamora, thank you for your feedback. We have just hired a new team to take over our maintenance department. A lot of positive changes are in the works.
by A verified traveler
Posted 15 May 2024
The front desk staff was very nice. The first room I reserve, smelled very muggy, I was not able to shower due to the lever not being there. The towels did not have a good smell. Next room, key pad didnt work. Third room, no wifi, bandaid on peep hole, hair on bed and floors, smelled muggy, door was hard to open, desk chair had 3 out of 5 wheels, only 1 extra charging outlet in the room. Half the building in the back is boarded up and can be very scary when coming in at night.
Comment from Hotel Management
15 May 2024 by Rich, Hotel Management
Nancy, thank you for your recent stay with us. We do appreciate your feedback. I am sorry that you were not satisfied with your stay. We have since had a chance in housekeeping management and things are much better now. I do apologize for the inconvenience. We do have one building in preperation for a remodel.
by A verified traveler
Posted 28 Apr 2024
Great bab
Comment from Hotel Management
9 May 2024 by Rich, Hotel Management
Edgard, thank you for your recent stay with us. We do appreciate your feedback. I want to thank you on behalf of the staff for the five out of five rating you gave our location. All of us here, look forward to seeing you again, the next time you are in the area.
by A verified traveler
Posted 27 Apr 2024
The staff at this property were very kind and responsive to our needs. The room we stayed in was clean. It had two beds, a mini fridge, and microwave. We did not see any bugs other than those that flew in when the door was left open. The breakfast was lacking but with so many restaurants around with excellent prices, that really wasn't a problem. Try the Fried Green Tomato right down the road. Excellent prices and delicious food for breakfast lunch, and dinner. Saturdays are all you can eat. We will definitely stay here again.
Comment from Hotel Management
9 May 2024 by Rich, Hotel Management
Patricia, thank you for your recent stay with us. We do appreciate your feedback. I want to thank you for the kind words about our staff and location. The four out of five also made the day of our staff. All of us here, do look forward to seeing you again, the next time you are in the area.
by A verified traveler
Posted 18 Apr 2024
Comment from Hotel Management
22 Apr 2024 by Rich, Hotel Management
Brigitte, thank you for recent stay with us. I am sorry that we did not meet your expectations. Our staff would have gladly fixed any issues your room may have had if they had been given the chance.
by A verified traveler
Posted 2 Apr 2024
Comment from Hotel Management
8 Apr 2024 by Rich, Hotel Management
Jonathan, thank you for your recent review of our location. The five out of five you gave our location has made the day of our staff. All of us here, do look forward to seeing you again the next time you are in the area.
by A verified traveler
Posted 21 Mar 2024
The room was around the back of the hotel. There was some construction going on, and it was deserted, and had a very creepy feel to it. The parking lot was far from full, so I don’t understand why the clerk put me in a room at the back of the building. When I got to the room, food was on the floor. Everything had a Denji, dirty look and feel to it. I slept with my clothes on because it was late and I was too tired to complain. In the morning, I’ll let the desk clerk know that the room was not clean. She claimed , they are in the middle of staff changes. The whole place is rundown, and, in my opinion, Ramada execs should send a team there to inspect the place—pop inspection, Undercover Boss-style. I NEVER would have believed a Ramada property would be like this! Needless to say, I will not be returning!!!!!!!!
Comment from Hotel Management
22 Mar 2024 by Rich, Hotel Management
Monica, thank you for your recent stay with us. We do appreciate your feedback. I do see that you got moved from one building to the other. Our staff would have gladly fixed any issues if you had given them the opportunity to do so. Also, for your information, the person that cleaned your room is no longer with the hotel.
by A verified traveler
Posted 17 Mar 2024 on Hotels
Comment from Hotel Management
18 Mar 2024 by Rich, Hotel Management
Shykeem, thank you for your response. I am sorry you did not enjoy your stay with us. But I notice you are still here in the same room. No issues have been reported to the front desk. We would gladly fix anything if our staff was given the opportunity to do so.
by A verified traveler
Posted 16 Mar 2024
I was just shocked
Comment from Hotel Management
16 Mar 2024 by Rich, Hotel Management
Anthony, thank you for your review of our location. From my research you had decided not to stay with us. You had told the front desk you had decided to go stay with a friend. The front desk (two front desk clerks) did inform you that you would be charged for the night, and you said no problem. If you had stayed and had any issues our staff would have gladly fixed any issues for you.
by A verified traveler
Posted 8 Mar 2024
Comment from Hotel Management
2 Apr 2024 by Rich, Hotel Management
Keith, thank you for your recent stay with us. We do appreciate your feedback from your stay. I wanted to thank you for the four out of five in your review. The next time you are in the area, the staff hope to see you again and make it a five out of five next time.
