Ratings based on 439 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jun 2024
Average cheap hotel. Not a hot breakfast buffet. It was heat up in microwave
Comment from Hotel Management
9 Jun 2024 by Manager, Hotel Management
Hello James,Thank you for sharing your feedback with us. Our hotel aims to provide a cost-effective accommodation experience. We recommend guests explore our breakfast options to find something that best suits their preferences. Your comments will help us improve our services for future guests.
by A verified traveler
Posted 30 May 2024
Comment from Hotel Management
31 May 2024 by JP, Hotel Management
Thank you for your kind words! We're thrilled to hear that you had such a wonderful experience during your stay with us. Your happiness is our top priority, and we're delighted that we could contribute to making your time here memorable. We look forward to welcoming you back again soon!"
by A verified traveler
Posted 21 May 2024
Good
Comment from Hotel Management
22 May 2024 by Guest Relations Management, Hotel Management
Hi Everett!We're thrilled to hear that you had a good experience during your stay with us! Your feedback is greatly appreciated, and we're delighted that you enjoyed your time at our hotel. Our team works hard to ensure every guest has a positive and memorable experience, and it's rewarding to know that we met your expectations. If there's anything specific that stood out to you or any suggestions you have for how we can further improve, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay in the future!
by A verified traveler
Posted 4 May 2024
Comment from Hotel Management
6 May 2024 by Guest Relations Management, Hotel Management
Dear Ian, We greatly appreciate you sharing your experience with us! Your four-star rating speaks volumes, and while we wish to have earned that extra star, we're thrilled to know you had an overall positive stay. We're committed to continuously improving, and your feedback helps us in that endeavor. Should you decide to stay with us again, we'll strive to make it a five-star experience all around!
by A verified traveler
Posted 24 Apr 2024
The room smelled bad, the bed sheets had cigarette burns and stains on them.
The breakfast was a joke. They only have cereal.
So bring breakfast.
Comment from Hotel Management
25 Apr 2024 by Guest Relations Management, Hotel Management
Dear Lucas,I'm genuinely sorry to hear about your disappointing experience at our hotel. Your feedback is crucial for us to improve, and I apologize for the issues you encountered during your stay. It's unacceptable that the room didn't meet our cleanliness standards and that the breakfast options fell short of your expectations. We take these concerns seriously and will address them immediately to ensure future guests don't encounter similar issues. Your comfort and satisfaction are our top priorities, and we're committed to making the necessary improvements. Please accept our sincere apologies, and if you decide to give us another chance, we'll do our best to provide you with a much better experience.
by A verified traveler
Posted 17 Mar 2024 on Hotels
Nice hotel and convenient place to stay.
Comment from Hotel Management
20 Mar 2024 by Manager, Hotel Management
Dear Guest,We're pleased to hear you found our hotel nice and conveniently located for your stay. Your feedback is important to us. Thank you for taking the time to share your experience with us.
by A verified traveler
Posted 11 Mar 2024
Good experience overall.
Comment from Hotel Management
11 Mar 2024 by Guest Relations Management, Hotel Management
Hi Constine!Knowing that you had a positive stay experience makes us very happy! We want our visitors to have unforgettable experiences, and it seems like we succeeded in creating those moments for you. We are thrilled that you had a good experience with us, and we value the time you took to provide us with your thoughts. We value your satisfaction above everything else and hope to have you return soon for another wonderful stay!
by A verified traveler
Posted 13 Feb 2024 on Hotels
Comment from Hotel Management
16 Feb 2024 by Guest Relations Management, Hotel Management
Dear Steven, I'm truly sorry to hear that your experience at our hotel fell short of your expectations, reflected in your rating of 4 out of 10. Your feedback is incredibly valuable to us, and we deeply regret any inconveniences or disappointments you encountered during your stay. We understand that each aspect of your visit, from cleanliness to service quality, plays a crucial role in shaping your overall impression. Please know that we take your concerns seriously and will work diligently to address them, ensuring that future guests enjoy a more satisfactory experience. Thank you for bringing these issues to our attention, and we sincerely hope for the opportunity to regain your trust in the future.
by A verified traveler
Posted 14 Jan 2024
The carpet was dirty carpet.
Comment from Hotel Management
15 Jan 2024 by Guest Relations Management, Hotel Management
Dear Angel,We sincerely apologize for the inconvenience you experienced during your stay due to the condition of the carpet. Cleanliness is a top priority for us, and we regret that we fell short of your expectations in this regard. Please rest assured that we have immediately addressed the issue with our housekeeping team to ensure that such lapses do not occur in the future. We appreciate your valuable input, and your comments will be instrumental in helping us enhance the overall experience for our guests. We hope to have the opportunity to welcome you back and provide you with a more positive and enjoyable stay.
by A verified traveler
Posted 12 Jan 2024 on Hotels
The tv wasn’t working, no one came to fix it or even offer a small refund. There weren’t any wash cloths as well.
Comment from Hotel Management
14 Jan 2024 by Manager, Hotel Management
Hello T,We apologize for the inconveniences you experienced during your stay. Our team strives to provide prompt assistance, even though there might have been unforeseen circumstances preventing this in your case. We appreciate your feedback regarding the missing wash cloths and will ensure this is addressed for future guests. Please feel free to contact our management team directly to discuss any specific concerns you may have.
