Ratings based on 743 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
30 May 2024 by Customer Care Team, Hotel Management
Dear Carrington, we are thankful for giving our hotel a splendid rating for our facilities and services. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards,Customer Care Team
by A verified traveler
Posted 24 May 2024
Very nice hotel.
Comment from Hotel Management
30 May 2024 by Customer Care Team, Hotel Management
Dear Steven, thank you for staying with us and taking the time to review your visit. We intend for our guests to experience bliss and peace and successfully meet their expectations at Country Inn & Suites. It was a pleasure to host you as our guest, and it makes us happier to get the best rating for our services. We're delighted to know that you thoroughly enjoyed your stay with us, and we look forward to you revisiting us for a beautiful vacation.Best Regards,Customer Care Team
by A verified traveler
Posted 22 May 2024
I often secure rooms for my crew and never had such an issue checking them into a room. Wasted about an hour of time filling out paperwork to allow my guys to check in after room fully paid through Expedia. Will not use this property again in the future.
Comment from Hotel Management
24 May 2024 by Customer Care Team, Hotel Management
Dear Randall, we are sorry to hear about the difficulties you encountered while checking in your crew. The time spent on paperwork should not have been so extensive and tiring, and we apologize for the inconvenience this caused. We will work on streamlining our check-in process and implementing improvements to avoid such issues in the future. Thank you for sharing feedback on your stay and bringing this concern to our attention, as we will review the issue with due seriousness and take possible action to improve the quality of our services. Ultimately, we wish to have you back at the hotel as our guests so that we can make up for our missteps and provide you with an experience worth your time and money. Best Regards,Customer Care Team
by A verified traveler from Cartersville
Posted 30 Apr 2024
Great stay.
Comment from Hotel Management
2 May 2024 by Customer Care Team, Hotel Management
Dear Johnny, thank you for staying with us and taking the time to review your visit. We intend for our guests to experience bliss and peace and successfully meet their expectations at Country Inn & Suites. It was a pleasure to host you as our guest, and it makes us happier to get the best rating for our services. We're delighted to know that you thoroughly enjoyed your stay with us, and we look forward to you revisiting us for a beautiful vacation.Best Regards,Customer Care Team
by A verified traveler
Posted 1 Apr 2024
Good hotel. This is my 4th stay
Comment from Hotel Management
2 Apr 2024 by Customer Care Team, Hotel Management
Dear Ali, thank you for letting us know you had a great stay at Country Inn & Suites. We're glad our accommodations worked out so well for you every time. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Best Regards,Customer Care Team
by A verified traveler
Posted 31 Mar 2024
I have no complaints.. I enjoy my stay
Comment from Hotel Management
8 Apr 2024 by Customer Care Team, Hotel Management
Dear Shakima, thank you for staying with us and taking the time to review your visit. We intend for our guests to experience bliss and peace and successfully meet their expectations at Country Inn & Suites. It was a pleasure to host you as our guest, and it makes us happier to get the best rating for our services. We're delighted to know that you thoroughly enjoyed your stay with us, and we look forward to you revisiting us for a beautiful vacation.Best Regards,Customer Care Team
by A verified traveler
Posted 30 Mar 2024
Well priced and the area is fantastic for a stay however my only complaint was the bed itself was extremely uncomfortable, stiff and the pillows were awful. Breakfast was also poor, coffee good however.
Comment from Hotel Management
1 Apr 2024 by Customer Care Team, Hotel Management
Dear Kayla, thank you for sharing your feedback with us. We're pleased to hear that you found our hotel to be well-priced and in a fantastic location. However, we sincerely apologize for the discomfort you experienced with the bed and pillows. Your comfort is of utmost importance to us, and we will certainly address this issue with our housekeeping team to ensure that our bedding meets the highest standards of comfort. We're also sorry to hear that the breakfast did not meet your expectations, although we're glad you enjoyed the coffee. Your comments will be considered as we strive to improve our breakfast offerings. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a more comfortable and enjoyable stay.Best Regards,Customer Care Team
by A verified traveler
Posted 27 Mar 2024
The only thing I didn' t enjoy was the breakfast.
Comment from Hotel Management
28 Mar 2024 by Customer Care Team, Hotel Management
Dear Russell, thank you for taking the time to rate your recent stay at our hotel. We are sorry that the breakfast was disappointing for you. Please know that we will be looking into this. We appreciate your feedback, hope to resolve this issue as soon as possible, and look forward to welcoming you back to Country Inn & Suites.Best Regards,Customer Care Team
by A verified traveler
Posted 21 Mar 2024
Good location, clean and affordable. Has an indoor pool.
Comment from Hotel Management
22 Mar 2024 by Customer Care Team, Hotel Management
Dear Ken, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for clean, convenient, and affordable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to highlight our indoor pool facility. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at Country Inn & Suites on your next visit!Best Regards,Customer Care Team
by A verified traveler from Austin
Posted 11 Mar 2024
Hotel is ok, room is big.
Water didn’t drained properly in the bath sink and bathtub, bathtub looks old.
Staff is very friendly and nice.
There are no sidewalks around the hotel.
Comment from Hotel Management
13 Mar 2024 by Customer Care Team, Hotel Management
Dear Liubov, we're pleased to hear that you found our hotel satisfactory, enjoyed the spaciousness of the rooms, and appreciated our courteous customer service. However, we apologize for the issues you experienced with the water drainage in the bathroom, the state of the bathtub, and the lack of sidewalks around the hotel. We will assess these issues critically and do what's necessary to resolve them without further delay. Other than this, we sincerely hope you experienced a comfortable stay and enjoyed the quality of our services. We hope you choose to stay here again on your next journey to Warner Robins.Best Regards,Customer Care Team
