Ratings based on 737 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Cartersville
Posted 30 Apr 2024
Great stay.
Comment from Hotel Management
2 May 2024 by Customer Care Team, Hotel Management
Dear Johnny, thank you for staying with us and taking the time to review your visit. We intend for our guests to experience bliss and peace and successfully meet their expectations at Country Inn & Suites. It was a pleasure to host you as our guest, and it makes us happier to get the best rating for our services. We're delighted to know that you thoroughly enjoyed your stay with us, and we look forward to you revisiting us for a beautiful vacation.Best Regards,Customer Care Team
by A verified traveler
Posted 1 Apr 2024
Good hotel. This is my 4th stay
Comment from Hotel Management
2 Apr 2024 by Customer Care Team, Hotel Management
Dear Ali, thank you for letting us know you had a great stay at Country Inn & Suites. We're glad our accommodations worked out so well for you every time. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Best Regards,Customer Care Team
by A verified traveler
Posted 31 Mar 2024
I have no complaints.. I enjoy my stay
Comment from Hotel Management
8 Apr 2024 by Customer Care Team, Hotel Management
Dear Shakima, thank you for staying with us and taking the time to review your visit. We intend for our guests to experience bliss and peace and successfully meet their expectations at Country Inn & Suites. It was a pleasure to host you as our guest, and it makes us happier to get the best rating for our services. We're delighted to know that you thoroughly enjoyed your stay with us, and we look forward to you revisiting us for a beautiful vacation.Best Regards,Customer Care Team
by A verified traveler
Posted 30 Mar 2024
Well priced and the area is fantastic for a stay however my only complaint was the bed itself was extremely uncomfortable, stiff and the pillows were awful. Breakfast was also poor, coffee good however.
Comment from Hotel Management
1 Apr 2024 by Customer Care Team, Hotel Management
Dear Kayla, thank you for sharing your feedback with us. We're pleased to hear that you found our hotel to be well-priced and in a fantastic location. However, we sincerely apologize for the discomfort you experienced with the bed and pillows. Your comfort is of utmost importance to us, and we will certainly address this issue with our housekeeping team to ensure that our bedding meets the highest standards of comfort. We're also sorry to hear that the breakfast did not meet your expectations, although we're glad you enjoyed the coffee. Your comments will be considered as we strive to improve our breakfast offerings. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a more comfortable and enjoyable stay.Best Regards,Customer Care Team
by A verified traveler
Posted 27 Mar 2024
The only thing I didn' t enjoy was the breakfast.
Comment from Hotel Management
28 Mar 2024 by Customer Care Team, Hotel Management
Dear Russell, thank you for taking the time to rate your recent stay at our hotel. We are sorry that the breakfast was disappointing for you. Please know that we will be looking into this. We appreciate your feedback, hope to resolve this issue as soon as possible, and look forward to welcoming you back to Country Inn & Suites.Best Regards,Customer Care Team
by A verified traveler
Posted 21 Mar 2024
Good location, clean and affordable. Has an indoor pool.
Comment from Hotel Management
22 Mar 2024 by Customer Care Team, Hotel Management
Dear Ken, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for clean, convenient, and affordable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to highlight our indoor pool facility. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at Country Inn & Suites on your next visit!Best Regards,Customer Care Team
by A verified traveler from Austin
Posted 11 Mar 2024
Hotel is ok, room is big.
Water didn’t drained properly in the bath sink and bathtub, bathtub looks old.
Staff is very friendly and nice.
There are no sidewalks around the hotel.
Comment from Hotel Management
13 Mar 2024 by Customer Care Team, Hotel Management
Dear Liubov, we're pleased to hear that you found our hotel satisfactory, enjoyed the spaciousness of the rooms, and appreciated our courteous customer service. However, we apologize for the issues you experienced with the water drainage in the bathroom, the state of the bathtub, and the lack of sidewalks around the hotel. We will assess these issues critically and do what's necessary to resolve them without further delay. Other than this, we sincerely hope you experienced a comfortable stay and enjoyed the quality of our services. We hope you choose to stay here again on your next journey to Warner Robins.Best Regards,Customer Care Team
by A verified traveler
Posted 10 Mar 2024
Comment from Hotel Management
1 Apr 2024 by Customer Care Team, Hotel Management
Dear James, thank you so much for that lovely review! We are frankly beyond words when our guests gift us the best rating. It is a proud moment for our staff to be granted an honest review that brings out their best efforts to ensure excellent hygiene and provide maximum comfort to our customers. We aim to serve customers on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We sincerely hope to host you again on a much-deserved holiday at Country Inn & Suites with the finest of our facilities and services!Best Regards,Customer Care Team
by A verified traveler
Posted 21 Feb 2024
Was given a crib to use for our baby but was moldy and broken .Then our restroom had mold in the shower at the bottom and ceiling was chipping off .Bedframe had footprints and pubic hair on bedsheets .However hotel employees were nice but really sad about the situation of the condition of our room.
Comment from Hotel Management
22 Feb 2024 by Customer Care Team, Hotel Management
Dear David, we are truly sorry to learn about the disappointing experience you had during your stay, particularly with the condition of the crib provided for your baby and the cleanliness issues in your room. Please accept our sincere apologies for the inconvenience and discomfort this caused. This does not align with the high standards of cleanliness and service we strive to maintain. Rest assured, we are taking immediate steps to address your concerns and ensure that such issues are not repeated. We understand that these instances may have prompted you not to revisit our hotel, but we kindly request you give us another chance to compensate for our shortcomings and deliver an excellent guest experience.Best Regards,Customer Care Team
by A verified traveler
Posted 17 Feb 2024
Nice king-sized bedroom at a good rate in February.
Comment from Hotel Management
20 Feb 2024 by Customer Care Team, Hotel Management
Dear James, we thank you for honestly rating our hotel and services. Our main objective is to provide a spacious, clean, and comfy room for our guests at affordable prices, and I'm glad we succeeded in doing this for you. We sincerely hope that you enjoyed your stay and our hospitality. We look forward to serving you an unbeaten Country Inn & Suites guest experience on your next visit to Warner Robins.Best Regards,Customer Care Team
