Ratings based on 75 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2023 on Hotels
Comment from Hotel Management
16 Nov 2023 by 호텔 원, Hotel Management
전북 혁신도시 호텔원입니다고객님께서 남겨주신 의견에 대해 진심으로 감사의 인사를 드립니다아직도 부족한점이 많고 개선할 점이 많지만앞으로 더욱 좋은 모습으로 고객님들께 인사드리도록 하겠습니다고객님의 소중한 시간을 당 호텔에 투자해주셔서 감사드리며 다음 방문을 기대해 보겠습니다
by A verified traveler from Colchester
Posted 10 Aug 2023
Great little hotel in an area with good night life. Loads of dining options, including right in the hotel. Was an easy 15 minute drive to the World Cup Stadium to watch a Jeonbuk Hyundai Motors football match.
Comment from Hotel Management
11 Aug 2023 by 호텔 원, Hotel Management
I'm Hotel One in Jeonbuk Innovation CityThank you very much for your feedbackThere are still many shortcomings, but I promise you that we will continue to develop and stay comfortablyWe sincerely thank you for investing your precious time in our hotel
by A verified traveler
Thank you very much!
Posted 27 May 2023 on HotelsMy husband & I stayed at Hotel One for a week. The room we stayed in was very clean and had a comfortable bed. The surrounding area had many good eateries and it was very convenient. There was no subway in Wanju & the bus took a long time to get around, so we mostly took taxies to get around. The hotel staff always helped us to make reservations for taxies and made sure we got in okay to our destinations. The three staff members were very welcoming and helpful, especially general manager Mr. Ha. The morning breakfast was surprisingly good on the days when they had a Korean buffet. I personally loved their kimchi! It was the best that I had eaten during two weeks of my Korea stay. I highly recommend this hotel!
Comment from Hotel Management
29 May 2023 by 호텔 원, Hotel Management
We remember you staying at the hotel I think we were able to respond well because we were happy because of the memories that you always greeted us with smilesThank you for using our hotel and leaving a good review I look forward to your next visit Have a good day
by A verified traveler
Posted 12 Oct 2021 on Hotels
Comment from Hotel Management
12 Oct 2021 by 호텔원, Hotel Management
전북혁신도시 호텔원입니다
고객님께서 남겨주신 의견에 대해 진심으로 감사의 인사를 드립니다
아직 부족한 점이 많지만 더욱 노력해서 좋은 모습으로 인사 드리겠습니다
고객님의 소중한 시간을 저희 호텔에 투자해 주셔서 감사드립니다
by A verified traveler
Customer service experts
Posted 2 Aug 2021 on HotelsMr Ha at the front desk was fabulous! His assistance and advice made our stay all the more pleasurable. The location was great for our needs and the room was spacious and clean.
Comment from Hotel Management
2 Aug 2021 by 호텔원, Hotel Management
This is Jeonbuk Innovation City Hotel One.
We sincerely thank you for your comments.
My name is Sunwook Ha. It was also very precious and enjoyable to meet with you. I was very worried that it would be uncomfortable due to my poor English skills.
We look forward to your next visit
by A verified traveler
Posted 21 Jul 2021 on Hotels
Comment from Hotel Management
21 Jul 2021 by 호텔원, Hotel Management
전북혁신도시 호텔원입니다
고객님께서 남겨주신 의견에 대해 진심으로 감사의 인사를 드립니다
앞으로 부족한 부분은 더욱 개선하도록 하고
좋은 모습으로 인사드리겠습니다
고객님의 소중한 시간을 저희 호텔에 투자해주셔서 진심으로 감사드립니다
by A verified traveler
Posted 10 May 2021
Great staff and service!! Super cost effective. Room furniture and bedding are clean and comfortable. Excellent!!
Comment from Hotel Management
10 May 2021 by hotelone, Hotel Management
I'm Hotelwon, Jeonbuk Innovation City
We would like to express our sincere appreciation for your comments.
We'll try to make up for the shortcomings and greet you in a good way.
Thank you for spending your precious time in our hotel.
I look forward to your next visit.
by A verified traveler
Great hotel
Posted 3 May 2021 on HotelsThe hotel was located a little outside of the actual downtown of Jeonju; however, around the hotel were a wide variety of restaurants so that makes up for it. The hotel seemed like it was new, or just recently renovated, so the rooms were quite nice. While checking in the hotel staff told us that they do not offer bathroom amenities (shampoo, body wash, toothbrush, etc...) due to some law in the city, or maybe the hotel doesn't have the right to do so. However, they proceeded to give us a box at check-in with the 'bathroom amenities', but with no toothbrush so had to go buy our own at the convenience store.
Comment from Hotel Management
3 May 2021 by hotelone, Hotel Management
Jeonbuk Innovation City Hotel One.
We sincerely thank you for the comments you have left.
In the future, we will try to improve the areas that are lacking and greet you with a good look.
Thank you very much for investing your precious time in our hotel.
by A verified traveler
Posted 20 Feb 2021
Electrical problem ..shut down electrical.
Nobody care me. Anybody is not staying frontdesk at night.
Comment from Hotel Management
23 Feb 2021 by 호텔원, Hotel Management
전북혁시도시 호텔원입니다
고객님께서 남겨주신 의견에 대해 진심으로 감사의 말씀을 먼저 드립니다
당호텔측 전선에 문제가 있었던거 같습니다 불편을 드려 다시한번 죄송하다는 말씀을 드리고, 바로 점검 완료했습니다
다시 찾아주신다면 더욱 좋은 모습으로 인사드리도록 하겠습니다
by A verified traveler
Great Service
Posted 10 Nov 2020 on HotelsThe hotel was brand new with really good facilities. Big and clean room with a modern interior. We enjoyed our stay and it was a perfect location as a base for nearby sightseeing. The extra service we highly appreciated was they organised a complimentary birthday cake for us. Great service and friendly staff.
