Ratings based on 992 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
29 May 2024 by Bryce Lin, Hotel Management
Dear valuable guest, Thank you for staying at Muzik Hotel - Ximending Xining Branch and taking your time to share your comments with us. We are very happy to know that you enjoyed your stay with us. We will keep doing our best to serve every traveler. Once again, thank you for choosing us as your home in Taipei. We look forward to seeing you again in the near future. Have a great day.Best regard, Bryce Lin
by A verified traveler
Posted 6 May 2024
lot of shops and restaurants around, good for travelers, not far from train station, highly recommended!
Comment from Hotel Management
8 May 2024 by Bryce Lin, Hotel Management
Dear guest,Thanks for choosing Muzik Hotel -Ximending Xining Branch to be your home in Taipei and sharing your wonderful accommodation experience on the website. We're glad to hear that you were satisfied with our surroundings and the excellent location. Thanks for coming and your amazing review! We're looking forward to your next visit. When will you explore Taipei again? We can't wait to see you again! Kind regard,Bryce Lin
by A verified traveler
Posted 18 Mar 2024 on Hotels
Comment from Hotel Management
22 Mar 2024 by Shirley Huang, Hotel Management
Dear YEAJIN GU, Thank you for choosing to stay at Ximending Xining Branch. We can improve ourselves and understand insufficiency by the feedback. Therefore, every comment from our guests is very important to us.We noticed the low score in your review.We do apologize if there is any inconvenience occurred during your stay. We would like to know your thoughts and your opinion. Please send us your valuable feedback via our e-mail.Your kind suggestions would be great motivation for improvements in our business. Thank you once again for your kind feedback. Hope we can have a chance to serve you again in the near future.Best wishes,Shirley Huang
by A verified traveler
Posted 17 Dec 2023
Location was near shopping area but quite a bit of distance to MRT. Sound proof of room was really bad.
Comment from Hotel Management
19 Dec 2023 by Harry Tsai, Hotel Management
Dear Xiang,Many thanks for sharing your experience regarding your stay with us at the Muzik Hotel - Ximending Xining Branch. Your kind review gives us great motivation to keep improving and offering better service to our guests. We're awfully sorry about the issue of noise insulation in our building. We recommend that you report to front desk, we will immediately help understand the situation of nearby guests and surroundings. Thank you once again for your kind words. We really look forward to welcoming you back at Muzik Hotel, hopefully in the very near future. Kind regard,Harry Tsai
by A verified traveler
Posted 30 Nov 2023 on Travelocity
The property is on a main Street, it’s convenient and walkable to Shi Men Ding square with many restaurants to choose from.
The check in was a breeze, Sky, the young man at the front desk was very pleasant and prompt to help us settle in.
Comment from Hotel Management
30 Nov 2023 by Harry Tsai, Hotel Management
Hello Lily,Thank you for choosing to stay at Muzik Hotel -Ximending Xining Branch ,and share the review with us. It seems that you were satisfied with our location, facility, and service. And that’s the best feedback that we dreamed from our guest! We want to provide the best service for every traveler. This is what we keep making an effort with. Remember that Muzik is your home in Taiwan. We’ll always be here to wait for you to come back again.Best wishes,Harry Tsai
by A verified traveler
Posted 29 Nov 2023
Affordable, well-located, not fancy. I don't want a fancy hotel, I don't want to deal with obsequious staff, I just want a room at a reasonable price in a good location. This hotel provides that, and I would absolutely stay here again. Yeah, weak plumbing means you need to put used TP in a trash can, well NBD there's plenty of places like that in the world so it doesn't bother me.
Comment from Hotel Management
29 Nov 2023 by Harry Tsai, Hotel Management
Hello Martin ,Thank you for choosing to stay at Muzik Hotel - Ximending Xining Branch, and share the review with us. It seems that you were satisfied with our location, facility, and service. And that’s the best feedback that we dreamed from our guest! We want to provide the best service for every traveler. This is what we keep making an effort with. Remember that Muzik is your home in Taiwan. We’ll always be here to wait for you to come back again.Best wishes,Harry Tsai
by A verified traveler
Just ok.
Posted 14 Nov 2023 on HotelsThis branch specifically left a lot to be desired. The rooms are very outdated, there was a lot of trash under the beds, and there is not 24 hour front desk. If you book a taxi through the hotel, you will need to walk with your luggage to their other location. The snacks and drinks mentioned by other reviewers are not present. There is tea in the lobby, though.
If you go to the other branch (to wait for your taxi), you will find the snacks and foot spa, etc that others have mentioned.
I do not recommend this location, it is over priced and not at all like the photos.
Area is good, but not convenient to MRT stations.
Comment from Hotel Management
18 Nov 2023 by Harry Tsai, Hotel Management
Dear AMY, Thank you for choosing to stay at Muzik Hotel - Ximending Xining Branch and share your stay experience with us. Hotel already showed all the policy and notice on the online pages as like not 24-hours-services. Please check that details before booking.The problem you mentioned is that the room is not clean. If you have any requirements, please come to the front desk without hesitation during your stay.We have updated our procedures to make sure this situation will not happen in the future. We apologize for the issues that occurred during your stay with us. We pride ourselves on cleanliness and are sorry this unit was not up to our standards.Thanks for all the suggestions again and we wish you have a great day.Kind regard,Harry Tsai
by A verified traveler
Posted 22 Oct 2023 on Hotels
Comment from Hotel Management
25 Oct 2023 by Bryce Lin, Hotel Management
Dear Valued Guest,Warmest greetings from Muzik Hotel - Xining Branch. Thank you for sharing your MUZIK Hotel experience on Hotels.com. We are happy to know that you enjoyed your stay and appreciated your kind remarks about MUZIK Hotel. We are looking forward to serving you again at MUZIK Hotel. Best regard,Bryce Lin
by A verified traveler
Posted 15 Oct 2023 on Hotels
Comment from Hotel Management
19 Oct 2023 by Bryce Lin, Hotel Management
Dear Valued Guest,Warmest greetings from Muzik Hotel - Xining Branch . Thank you for sharing your MUZIK Hotel experience on Hotels.com. We are happy to know that you enjoyed your stay and appreciated your kind remarks about MUZIK Hotel. We are looking forward to serving you again at MUZIK Hotel. Best regard,Bryce Lin
by A verified traveler from brooklyn
Posted 10 Oct 2023
For savvy traveler, most the time there isn’t reception personnel in the hotel. I have seen couples with little kid we’re not be able to check in by themselves at night. If someone is highly dependent on hotel service be award of this condition.
Comment from Hotel Management
13 Oct 2023 by Bryce Lin, Hotel Management
Dear Valued Guest,Thank you for sharing your recent experience at Muzik Hotel - Xining Branch. We would like to thank you for your kind review of MUZIK. We will sincerely consider your opinion and find a better solution to solve it. Thank you again for your opinion and we look forward to welcoming you again in the future. Best regard,Bryce Lin
