Ratings based on 11 Verified Reviews
3.5 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Devon
Posted 22 Mar 2020
Thank you to management and all the staff for their friendliness and assistance. The main buildings of the property are well maintained, clean and presentable. We were upgraded, on arrival, from a Superior Ocean View room to a suite. The suite was. a giant sized beach hut on stilts! Although of timber construction it was somewhat ‘tired’ and there was no wardrobe or drawers to hang/store clothes! The shower room was again ‘tired’ but fairly spacious. On arrival the walkways and seafront areas were not well maintained as there was a lot of debris and rubbish around. During our stay great efforts were made to clear up these areas. Unfortunately, as in many coastal places in au
Indonesia, plastic waste is in the sea. Each time when swimming or snorkelling we picked up plastic waste and put in waste bins.
by A verified traveler from Australiai
Posted 23 Nov 2019
Beautiful location. Very helpful and accommodating staff. Delicious food. Gorgeous bungalow accommodation. Very highly recommended.
Recommended
for Everyoneby A verified traveler
Nice property, but the rooms are a bit tired.
Posted 5 May 2018In particular the bathrooms need updating - especially the drains that don't seem to have vents and let sewer gas into the bathroom at all times.
by A verified traveler from Malaysia (South African)
The worst hotel experience of my life
Posted 14 Mar 2018
Pros: Nothing! The air conditioner did not work, which in these temperatures is a disaster. The rooms are old. We had to make several request for a safe key
Cons: Everything. Most importantly the communication and willingness to help. Every request, no matter how simple, was impossible.
Location: There is nothing close by. The location is isolated and far from the city and any other bars and restaurants. Food and beer are exorbitant!
Let me begin by saying that we are divers, and we often book remote, rustic venues. This is neither. It is simply terrible. The airport transfer was a run down van that seated five people. Eight people were crammed in. We sat with luggage on our laps all the way to the hotel. A government conference was taking place at the same time. Upon arrival,we were initially ignored. Eventually we were served. We had booked a diving holiday. I had advised that it was my wife's birthday, and had wanted to book a special island getaway.Nobody spoke English. The dive shop was desolated and abandoned. Nobody could help. We went to the room. It was dirty. There were layers of dust and sand everywhere. Ants, the size of bugs crawled all over the room. We found the breeding place and managed to pour boiling water down the drain! We tried to order food, but eventually were told that they couldn't understand. We tried to order drinks. Nothing was available except beer, and a bottle of warm, Moscato wine, and a non-descript bottle of green liquor. We left the restaurant tired and hungry. Again we tried to ask for help at reception. Astri, one staff members managed to help. We ordered a meal, which was delivered to our room. Once complete, we rang reception to collect the dishes, given the prolific ant problem. these dishes were left outside our room for the following 2 and a half days! We made several requests, even showed a staff member the trays, covered in ants, and now rotting, to no avail!.
Comment from Hotel Management
22 Mar 2018 by Asry, Hotel Management
Dear Mrs.Debbie
Warmest Greetings From Wakatobi Patuno Resort
We do apologize for you inconvenience. We will improve our service and do the best in the future.
Best Regards,
Asry
Recommended
for Couplesby A verified traveler from Brisbane, Australia
Nice beach house close to beach
Posted 23 Jul 2017
Pros: Atmosphere was good, staff friendly and helpful.
Cons: It has an Indonesian charm and is mainly local tourism. If you want the Ritz do not go there. My wife is Indonesian and she loved it. Staff friendly.
Location: Snorkelling, diving and reef walking. Scenery was beautiful. Not a great beach for swimming and snorkelling away from resort site.
Our stay was pleasant. Accomodation was very tradifional wooden house on beach but very comfortable. We went on an organised snorkelling trip and were well supervised by hotel staff as we are both 60yo. Food was good but menu a bit limited for long stay. The resort is a bit isolated but after a 30min trip to Wanci I do not think there is much to see on Wangi Wangi. Had a very nice lunch at restaurant over water in Wanci. If you want a relaxing quiet stay this is the place. Snorkelling site was land based but went from shallow to deep water. I am no expert but I was impressed.
Comment from Hotel Management
12 Aug 2017 by Deddy Edrian , Hotel Management
Dear Mr Gary,
Greetings
Thank you for your nice comments
it is our pleasure to served you and your beloved wife at Sahid Patuno Wakatobi.
We wish you retrurn again to Sahid Patuno Wakatobi
Cheers
Deddy Edrian
Resort Manager of Sahid Patuno Wakatobi
by A verified traveler
Posted 24 Oct 2016 on Hotels
Business Trip n I loves this island
by A verified traveler
Posted 5 Jan 2019 on Hotels
Recommended
for Everyoneby A verified traveler from Jakarta
Nice resort
Posted 17 Sep 2018
Pros: Nice resort with very helpful and friendly staff. I suggest to stay at the suite as the rooms are quite far from the hotel.
Cons: Price at the restaurant are a bit expensive compared with you can find outside.
Location: The location is quite far from kota and you need to rent a motorbike if you want to do something out of the resort. Nothing to do nearby
Location is just in front of the beach but snorkeling is not possible due to the tide.
Wangi Wangi is a fantastic location to snorkel or dive but note that there is no organisation in regard. We browse all around the island to find a boat and we could not find a reliable guide or tour. The tour provided from the resort were very expensive (5 juta) to go to Tomia and 300k for one snorkeling spot per person. The only thing you can do is snorkeling alone at Sambou jetty or at Cemara beach but be aware about the stream
by A verified traveler
Pozorny luksus na końcu świata
Posted 6 Jul 2018 on Hotelsw samym ośrodku nie ma co robić, praktycznie nie ma plaży, snurkować też się nie da. Usługi transportu, czy pakiety nurkowe/snurkowe i jedzenie są bardzo drogie. Monotonne i praktycznie bez możliwości wyboru posiłki
Recommended
for Personal Eventby A verified traveler
Tegenvaller van de bovenste plank.
Posted 22 Feb 2018 on HotelsDe start was al slecht. Contact via mail weken van te voren lukte niet. Hotel.com ingeschakeld, ook zij kregen in het begin geen contact. Uiteindelijk wel, maar toen sprak diegene geen Engels. Advies van hotel.com probeer het nog maar eens. Pick up was dus niet te regelen. Op vliegveld maken taxichauffeurs misbruik van monopolie. 100.000,00 voor ritje van 7 minuten wordt schaamteloos gevraagd.
Dit resort was een van de eerste hotels die vooraf betaald wilde worden. Bij aankomst was de boeking en betaling niet bekend. Bespreken was moeilijk want aan de receptie stonden veel aardige personeelsleden, echter niemand sprak Engels. Ze probeerden het wel via Google translate dit was niet te doen. Uiteindelijk werd er iemand gebeld en die sprak gelukkig Engels en zorge ervoor dat ik kamer 112 kreeg. Hier was veel mis. Geen warm water, elektrische lampen deden het niet, airco werkte eerst niet, na tussenkomst weer wel. Soms kreeg je deze niet uit. Afstand naar de receptie en restaurant was ruim 500 meter. Telefoon werkte niet.
Daarnaast is de website misleidend want er was geen kluisje op de kamer en ook ontbrak er een koelkast. Later bleek dat deze alleen in de suites aanwezig zijn..
Het handvat van de douchedeur zit zwaar onder de schimmel en bij de zee (afstand zo’n 70 meter staat dag en nacht een lawaaiige aggregaat te draaien. Erover spreken aan de receptie was onmogelijk, temeer de enig Engels sprekende mevrouw niet altijd te bereiken was. De prijzen zijn hoog voor Indonesie
