Ratings based on 635 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Kenmore
Posted 6 Jun 2024
Comment from Hotel Management
7 Jun 2024 by Dig, Hotel Management
Hi David,Thank you for your stay and providing valuable feedback.Kind Regards,Dig
by A verified traveler
Posted 5 May 2024
Good
by A verified traveler
Posted 29 Apr 2024
The staff were quick to help when we had an issue with a kettle.
by A verified traveler from Echuca
Posted 22 Apr 2024
Nice basic motel, with clean rooms, easy to find, lots of parking & rooms were quiet.
range of room configurations to suit most needs. Helpful and friendly staff
Comment from Hotel Management
27 Apr 2024 by Dig, Hotel Management
Thank you Stephen for your stay and providing us with valuable feedback. See you next time.Kind Regards,DigWangaratta Motor Inn
by A verified traveler
Posted 8 Apr 2024
Location is great, close to shops, train station, with plenty of parking at the property and staff were very friendly and welcoming. I had stayed at this property a few years ago but it's looking a little run down now and needs a few repairs in the room. There was no soap to wash your hands (it hadn't been refilled), bed wasn't comfortable and wasn't overly clean. Hopefully the new owners can address these issues.
Comment from Hotel Management
27 Apr 2024 by Dig, Hotel Management
Hi Sarah,Thank you for your stay and feedback. We have provided the 24-hours/ 365 days phone number (in all rooms, reception, entry and online) for any issues. We are present in the reception between 9am and 10pm. It would have been nice if you have approached us during your stay.We kept 1000 ml of body wash and 500 ml of hand wash in all the rooms for the convenience of our guests. Our professional staff clean our rooms and qualified tradesmen look after the maintenance.We have been upgrading our motel for last one year and getting very positive reviews from our guests. Please contact the motel reception next time if you have any issues during your stay. Kind Regards,DigWangaratta Motor Inn
by A verified traveler
Posted 15 Mar 2024
Basic but clean and convenient Easy walk into CBD Very quiet Plenty of eating options nearby
by A verified traveler
Posted 3 Mar 2024 on Wotif
by A verified traveler
Posted 2 Feb 2024
Easy access to transport and shops. Friendly staff.
by A verified traveler
Posted 28 Jan 2024 on Wotif
Older building but clean and very friendly staff
by A verified traveler
Posted 14 Jan 2024 on Wotif
Given the age of the property, it was reasonably clean and tidy. Room was a bit musty at first but after having the aircon operating for a while it was ok. Lack of soap and shampoo and conditioner didn't impress.
Comment from Hotel Management
14 Jan 2024 by Dig, Hotel Management
Hi Phil,Thank you for your stay and feedback. You would agree that rooms get a little warm in summer and requires air-conditioner (for freshness) which is available for our guests in all the rooms on arrival. All our rooms have 500ml of Liquid antibacterial hand-soap near the basin for the hand-wash and 1000ml of Shampoo+ Conditioner+ Body-wash (special formula supplied by our motel supplier). We assume that this is sufficient for our guests to use during their stay and not many motels would provide these much in quantity! I am not sure why you wrote lack of soap, shampoo and conditioner. All our rooms + reception and online show information that we are approachable 24-hours if you have any issues during your stay. However, you did not ask for anything and wrote online. We suggest you to contact the host for any confusion during your stay.
