Ratings based on 506 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
Unfortunately, there were maintenance issues and power points require the services of an Electrician
by A verified traveler
Posted 6 May 2024
by A verified traveler
Posted 29 Mar 2024
Great Stay!!!
by A verified traveler
Posted 26 Mar 2024
Even though it states sound proof rooms - they are certainly not. Can hear everything from people in room next to you showering or running a tap, people outside walking, and a dog next door barking. Also penalties apply for travelling for business, which is fine however there is no mention of this until after you have booked your non refundable booking
by A verified traveler
Posted 17 Mar 2024
Nice stay at this motel in Wanaka. We stayed in the two bedroom - the beds were comfortable, the kitchen had basic utensils (as well as Teas and Coffee), but no cooking oil. The laundry was really convenient and nice - cost $5 for one load (both wash and dry). Staff were really friendly and helpful! I would stay here again and would recommend it!
by A verified traveler
Posted 14 Mar 2024 on Wotif
This reservation was cancelled on 13/02/24, which is when we requested a booking. Manuka said they had cancelled this. I see a charge has been raised and demand it be reversed.
by A verified traveler
Posted 4 Mar 2024 on Travelocity
by A verified traveler from Superior Twp
Posted 4 Mar 2024
The unit is very clean and has everything we need
by A verified traveler
Posted 19 Feb 2024 on Wotif
Clean well appointed motel near town and lake.
by A verified traveler
Hotelier cancelled booking!
Posted 8 Feb 2024 on HotelsThe hotelier lectured my wife twice over the phone on using Expedia to book, stating we should be supporting NZ businesses by booking direct, and not sending money offshore to the US.
On arrival, I had to listen to the same spiel, and also that he had cancelled our Expedia booking, as discussed with my wife, which was an outright lie!! She did not authorise him to do so.
He also rebooked our room direct so he didn’t have to pay fee’s to Expedia (hoteliers words).
He discounted us a few dollars less than our Expedia cost…wow!! Because of this we have now lost loyalty rewards of around 4-5 times the value.
We travel a lot, and always book through the app, but we shouldn’t have be confronted over how we book. We don’t have time to ring around trying to find available rooms; and we shouldn’t have to justify why we book the way we do either.
We will not stay here again, nor will we recommend.
If planning on booking through the app to get rewards, I wouldn’t bother as you probably won’t get them!
Other than that, the room was fine.
Comment from Hotel Management
8 Feb 2024 by The Manager, Hotel Management
We value all feedback and thank you for yours. Our management notes record your reservation was cancelled because your credit card was declined. Our conditions of stay do not allow corporate or in-trade bookings through this channel. We cancelled your request and we notice you were accommodated differently with a discounted rate. You seem to have issues with expedia which you may be better to raise elsewhere. We thank you for your time.
