Ratings based on 990 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 May 2024
What a great place to stay, the room was amazing with great views of the snow on the mountains, Dinning was the best lamb I have eaten, will be back thanks
by A verified traveler
Posted 15 May 2024
We got a lake front room which was a real treat for us. Staff are really lovely and helpful. Sauna and hottub were appreciated after long hikes. No coffee machine in the room but their restaurant provides all day service with barista coffee and other drinks. Rooms a bit noisy as not sound proof so expect to hear your neighbours if they talk loudly.
by A verified traveler
Posted 21 Apr 2024
Beautiful property on the edge of the lake! Gorgeous views and you can walk on the lake and see the lake from your room.
Comment from Hotel Management
7 May 2024 by Edgewater, Lake Wānaka, Hotel Management
Kia Ora Renu, thank you for your feedback, we are so pleased you enjoyed your stay with us!
by A verified traveler
Posted 9 Apr 2024
Great place and nice rooms.
Comment from Hotel Management
5 May 2024 by Edgewater, Lake Wānaka, Hotel Management
Hi Lance, thank you for your feedback, we are so please you enjoyed your stay with us!
by A verified traveler
Posted 14 Mar 2024
We travelled NZ for 10 days and this was the only hotel where we did not enjoy our stay. The purpose of our visit to Wanaka was to hike Roy's Peak. The staff were not able to assist us with any information or obtaining water for our hike. They were located away from town and the day we checked in they closed their restaurant at 2pm due to staff shortage and nothing was available to eat or drink for the rest of the day. Also we had to haul our luggage ourselves across the large parking lot to a second floor room that did not have air conditioning.
Comment from Hotel Management
27 Mar 2024 by Edgewater, Lake Wānaka, Hotel Management
Kia Ora, it's disheartening to learn that our usual standard of service fell short during your visit. I was surprised to read that our staff were not helpful to you as this is not usually the case. Alternatively, we do have a concierge who is on in the AM & PM who would have been more than happy to provide you with every detail as he is our expert. Regarding offering take away water, we only have sparkling water in glass bottles for sale, but we are happy to refill reusable bottles for guests if they can supply one so apologies if that was unclear. We offer porter services to assist with luggage, and it's regrettable that this option was not extended to you during your stay. We value your feedback and strive to continually improve our services to ensure every guest has a good experience.
by A verified traveler
Posted 4 Mar 2024
Nice hotel, very good service
Comment from Hotel Management
12 Mar 2024 by Edgewater, Lake Wānaka, Hotel Management
Hi Daniel, we are so pleased you enjoyed your stay with us and experienced the high standard of service our team has to offer. Thank you for your feedback and we hope to see you again soon.
by A verified traveler from Calabasas
Posted 5 Feb 2024
Beautiful location , very quiet and superb views
Comment from Hotel Management
12 Mar 2024 by Edgewater, Lake Wānaka, Hotel Management
Kia Ora Gall, thank you for your kind words, we are so pleased you enjoyed your stay with us and the views of Lake Wānaka from our grounds.
by A verified traveler
Posted 4 Feb 2024
Great suite. Recently updated and comfortable.
Comment from Hotel Management
12 Mar 2024 by Edgewater, Lake Wānaka, Hotel Management
Kia Ora Jack, thank you for your feedback, we are so please to hear you enjoyed your stay with us in our newly referbished rooms!
by A verified traveler
Posted 2 Feb 2024
Clean, spacious and very peaceful with a great outlook right on the lake
Comment from Hotel Management
14 Mar 2024 by Edgewater, Lake Wānaka, Hotel Management
Hi Mike and Denise, thank you for your feedback, we are so pleased you enjoyed your stay with us!
by A verified traveler
Posted 28 Jan 2024
Located just out of town - whilst there was a path to walk along the lake, it was a little far for the little legs so we opted to drive.
Our room would have been generous for 2 people and probably very comfortable. With 4 people, the pull out sofa and roll away beds meant it felt very cramped. Fully self-contained was great with a fantastic laundry and functional little kitchen.
