Ratings based on 973 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Vancouver
Posted 9 Jun 2024
Rooms are spacious and kitchenettes are very well equipped. Reception is efficient and friendly. Free parking is an asset.
by A verified traveler
Posted 4 Jun 2024
The staff were very friendly. The room was amazing definitely would stay here again on my next trip to Boston
Comment from Hotel Management
5 Jun 2024 by Colin Garrity, Hotel Management
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We're very happy to hear you enjoyed your stay with us in Waltham, your kind words will most definitely be passed along to our staff that worked during your stay. We appreciate you taking time out of your day to give us this feedback and review!If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Colin Garrity
by A verified traveler
Posted 3 Jun 2024
The hotel was nice and the hotel staff was amazing.
Comment from Hotel Management
5 Jun 2024 by Colin Garrity, Hotel Management
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We're very happy to hear that you enjoyed your stay with us at our property and that the staff treated you as deserved! We appreciate you taking time out of your day to give us this feedback and review!If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Colin Garrity
by A verified traveler
Posted 2 Jun 2024
The property was well kept, and nice. Complimentary breakfast was available for guests which was nice and coffee/tea were also provided for guests in the lobby. My accommodations were also comfortable.
Comment from Hotel Management
5 Jun 2024 by Colin Garrity, Hotel Management
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We're very happy to hear you find the property to be well kept and enjoyed the complimentary breakfast and coffee. What can we do in the future to ensure that your stays with us in the future are all 5 out of 5? We appreciate you taking time out of your day to give us this feedback and review!If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Colin Garrity
by A verified traveler
Posted 2 Jun 2024
Comment from Hotel Management
5 Jun 2024 by Colin Garrity, Hotel Management
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We appreciate you taking time out of your day to give us this feedback and review!If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Colin Garrity
by A verified traveler from Setauket
Posted 2 Jun 2024
very nice hotel, better than I expected.
Comment from Hotel Management
5 Jun 2024 by Colin Garrity, Hotel Management
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We're very happy to hear we exceeded your expectations! We appreciate you taking time out of your day to give us this feedback and review!If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Colin Garrity
by A verified traveler
Posted 2 Jun 2024
I loved the proximity to the highway, very nice room, very comfortable bed, excellent complementary breakfast!
Comment from Hotel Management
5 Jun 2024 by Colin Garrity, Hotel Management
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We're happy to hear you enjoyed the room and the bed was comfortable. We pride ourselves on reviews like these, so we appreciate you taking time out of your day to give us this feedback and review!If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Colin Garrity
by A verified traveler
Posted 1 Jun 2024
Everything was very nice. The breakfast was very good.
Comment from Hotel Management
5 Jun 2024 by Colin Garrity, Hotel Management
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We're very happy you enjoyed the property and everything was nice during your stay. We also appreciate the kind words and feedback you gave about our breakfast! We appreciate you taking time out of your day to give us this feedback and review!If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Colin Garrity
by A verified traveler
Posted 31 May 2024
Dirty and broken
Comment from Hotel Management
5 Jun 2024 by Colin Garrity, Hotel Management
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Colin Garrity
by A verified traveler
Posted 31 May 2024
I really enjoyed my stay and am planning to come back again. Thank you for the great service & clean rooms…. Breakfast was cool as well
Comment from Hotel Management
31 May 2024 by Colin Garrity, Hotel Management
Dear Tyrell:Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. Were very glad you enjoyed your stay with us, and we love to hear you'll be returning! We pride ourselves on our service and cleanliness so we thrive on responses like these!If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Colin Garrity
