Ratings based on 33 Verified Reviews
3.6 Room cleanliness
4.0 Service & staff
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 May 2024
Place was old and rugs were filthy. After walking around the room with my white sock, they weren't white for long. Breakfast was terrible. There was 1 yogurt left and I think it was there for a long time. Eggs and sausage were round and thin. Don't think they were real. The orange juice was terrible, but the apple juice was ok. I had a piece of toast and I had to push down the toaster twice just to get it toasted. Will never stay there again and probably will think twice about staying at another Best Western.
Comment from Hotel Management
16 May 2024 by Clarissa H., Hotel Management
Dear Doris, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
by A verified traveler
Posted 13 May 2024
Best BW in SC
Comment from Hotel Management
14 May 2024 by Clarissa H., Hotel Management
Dear John, Thank you for taking the time to review our Best Western of Walterboro. We appreciate the outstanding review. We look forward to accommodating you in the future.
by A verified traveler
Posted 10 May 2024
Very courteous staff.
Comment from Hotel Management
10 May 2024 by Clarissa H. , Hotel Management
Thank you for taking the time to review our Best Western of Walterboro. We are glad we could meet all your expectations. We look forward to seeing you again during your future travels.
by A verified traveler
Posted 9 May 2024
Dated, Ed’s are hard, somewhat clean
Comment from Hotel Management
15 May 2024 by Clarissa H., Hotel Management
Dear Bill, Thank you for taking the time to review our Best Western Walterboro. I do apologize that you did not enjoy your stay with us. I hope you give us another chance during your future travels.
by A verified traveler
Posted 9 May 2024
This motel is pet friendly and had ample grounds for pets.
Comment from Hotel Management
14 May 2024 by Clarissa H., Hotel Management
Dear Becka, Thank you for taking the time to review our Best Western of Walterboro. We look forward to seeing you again.
by A verified traveler from alexandria
Posted 6 May 2024
front desk service excellent!!!
Comment from Hotel Management
7 May 2024 by Management, Hotel Management
Dear Sharon, Thank you for taking the time to write about your experience with us. We look forward to seeing you again during your future travels.
by A verified traveler
Posted 5 May 2024
When we drove up the property looked not too bad. It was right off the highway and near a number of restaurants and gas stations. However, the room was terrible. In particular, there were carpets which were damp and sticky - really dirty. The rest of the room was very old and dirty. Worst thing - I got quite an electrical shock when I tried to plug in the hair dryer. Also - supposed to have breakfast - but were out of almost everything (including cutlery). Would NOT stay there again.
Comment from Hotel Management
7 May 2024 by Clarissa H., Hotel Management
Dear Shelley, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
by A verified traveler
Posted 26 Apr 2024
Older but clean… whole exterior well maintained.
Just off highway with restaraunt in front along with gas and convenience store. Makes a quick overnight easy
Comment from Hotel Management
29 Apr 2024 by Nisha Patel, Hotel Management
Thank you for your honest Feedback.
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
23 Apr 2024 by Nisha Patel, Hotel Management
Thank you for your honest feedback.
by A verified traveler
Posted 21 Apr 2024
The worst check-in ever.
The first assigned room was occupied, the second assigned room was occupied, the third assigned room has not working AC.
The fourth room was acceptable.
Comment from Hotel Management
23 Apr 2024 by Nisha Patel, Hotel Management
Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention. We’ll strive to do better.
