Ratings based on 720 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Jamaica
Posted 26 May 2024
The staff was great. However we had no house keeping / the whole time we were there . We were not aware that we had to ask for that at check in. So next time it would be nice if we were told about that.
And the rugs were dirty in the room. They could use a good cleaning or newer ones would be recommended.
Overall good stay. Thank you
by A verified traveler
Posted 20 May 2024
Will stay again easy access to highways staff was excellent friendly and helpful very clean no complaints
Comment from Hotel Management
23 May 2024 by Miranda, Hotel Management
Thank you so very much for your 5 out of 5 rating. We hope to see you again soon to earn another 5!!! Safe travels to you!
by A verified traveler
Posted 11 May 2024
I didn't even stay there and they charged me...without even giving me a confirmation.
Comment from Hotel Management
23 May 2024 by Miranda, Hotel Management
I am so sorry to hear of your experience with us. We will look into this situation with due diligence.
by A verified traveler
Posted 5 May 2024
Comment from Hotel Management
16 May 2024 by miranda, Hotel Management
We are looking forward to your next trip! See you again soon.
by A verified traveler
Posted 22 Apr 2024
Very central located
Comment from Hotel Management
3 May 2024 by miranda, Hotel Management
Thank you for the 5 out of 5 rating! We look forward to seeing you again!
by A verified traveler
Posted 20 Apr 2024
Comment from Hotel Management
3 May 2024 by miranda, Hotel Management
Thank you for the 5 out of 5 rating. We look forward to seeing you again!
by A verified traveler
Posted 19 Apr 2024
Comment from Hotel Management
16 May 2024 by miranda, Hotel Management
We are so happy you enjoyed your stay with us. Please come back again soon!
by A verified traveler
Posted 16 Apr 2024
It was hard to hear what sounded like a whimpering puppy in a cage in the room next door. Poor little thing.
Comment from Hotel Management
18 Apr 2024 by Miranda, Hotel Management
Thank you for your 5 out of 5! We hope to see you again soon!
by A verified traveler
Posted 12 Apr 2024
Comment from Hotel Management
18 Apr 2024 by Miranda, Hotel Management
Thank you for your 5 out of 5 rating. We look forward to seeing you again soon!
by A verified traveler
Posted 31 Mar 2024
Everything was pretty good but the breakfast was pretty sad… frozen cheese omelette warmed up, oatmeal cold, no coffee set up by the breakfast area had to go over to the check in desk and it tasted old and burnt. Pool was ok and room was good
Comment from Hotel Management
8 Apr 2024 by Miranda, Hotel Management
We apologize for the inconvenience you experienced. We hope you will give us a new chance in the future. Thank you for your honest feedback.
