Residences in Wales

"Lovely staff very friendly, rooms clean bed comfortable"

"Nice modern clean hotel close to city centre, and also the promenade and beach. Walking distance to all amenities, including Marina."

"Public areas very clean and tidy. Rooms showing age but comfortable."

"Lovely stay however we were disappointed with breakfast . Only natural no flavoured yoghurt"

"Good hotel and was perfect location for us with a 4 year old for the night. Hotel rooms are a little dated but all good, however, our bathroom toilet had a terrible public urine smell to it. We had already put the little one to sleep so we shut the door and didn’t mention it until before breakfast but was told on reception that you have to email to let a duty manager know… hopefully they read the email as still awaiting a response so I imagine they could be getting more complaints until they follow up our email which seems a strange way of dealing with the issue."

"Excellent area for exploring, good sized clean rooms and a great place to relax after a busy day!"

"Great hotel, huge bedrooms, lots of social space. Plenty of areas in spa so never felt crowded, breakfast small in comparison to others i’ve had but it was fine. "

"The hotel felt a little run down with only one lift in operation. Breakfast was ok, the staff were responsive once I had pointed out that some of the food needed replenishing, eg fried eggs, ham and cheese. The bed was very comfortable but the TV was poor and remote had no battery cover and batteries kept on getting dislodged. Also, the TV and aerial were not plugged in when I arrived. The bath was lukewarm in the evening, although the shower temperature appeared better in the morning. The reception staff member on arrival was very friendly and helpful and was able to let me in to my room early. All in all, an adequate experience, with the positives down to staff service."

"Excellent on all fronts."