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"Hotel was excellent staff so helpful, breakfast amazing. Loved the the decor.Will definitely be back as so central to everything."

"Perfect venue for Castle events. Clean and wonderful staff. Good value. Outside doesn’t look that inviting but once inside a lovely entrance hall. Rooms had good amenities and a good view of the castle."

"Exactly what was needed to make our stay in Cardiff an excellent one. The food options for the restaurant are mostly available as room service and the quality is no less if you decide to dine in the extreme comfort of your room. The Spa is definitely worth a visit, my massage was muscle melting and I will definitely be staying here again. "

"A beautifully renovated hotel. Great location. Spectacular views from the restaurant/bar area"

"I'm in a wheelchair so requested an accessible room. One of the best/most accessible rooms i've stayed in. There is a big wide ramp out front with plenty of disabled parking. Room was large and open for maneuvering and bathroom had a sink, shower and toilet setup that was well thought out and simply just worked. I even used the pool which had a lift for disabled folks to get in/out. Had a great stay and a great time. Lovely friendly people and very helpful. My wife even pulled the bathroom emergency response by accident (looking for the bathroom light switch in the dark) and there were 2 staff members at my room inside 2 minutes to check on me. They weren't even annoyed, just happy nothing was wrong. They even had me fill out a form at check-in to address the plan in case of emergency/fire procedures when elevators would be shutdown. We agreed a plan and i got a say and signed it. I was very impressed with the whole setup. Would definitely stay again in the future. Starbucks in the lobby was a plus :-) "

"Convenient, lots of parking, really good facilities."

"Great location "

"The catering staff were exceptionally helpful and friendly. Much appreciation goes to the reception manager Lorraine who assisted us to cancel with Expedia our final night at the hotel due to a family bereavement "

"Excellent service free upgrade for partners bday"