"The property was clean and very well maintained. The room that we were assigned to was on the 9th floor where the laundry is located, which was very convenient. The rooms were huge and every room has large windows and a view. The bathroom was a good size one and there's even a closet. The beds are lifted so suitcases can fit under the bed for more room. Unfortunately, the refrigerator did not have a freezer. There's free coffee and tea with a bottled water each day if you wish. The staff are excellent and the amenities are incredible. GREAT hotel for children as well with cinema, a bowling alley, an Aqua Park with live dolphin shows, a gym, and a food court. There was NO ONSEN though. Most of the staff are able to help you in English. The Hapuna Restaurant had a fabulous buffet. A bit pricey I thought but nonetheless, it was fabulous. There are many, many, restaurants around the property to choose from. The JR stations are less than 5 mins away and very convenient! It rained a lot but the hotel gave us umbrellas which you can return when you are done with it. AWESOME PLACE TO STAY!!"
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