Ratings based on 384 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Apr 2024
Nice. Goodservices
by A verified traveler
Posted 9 Apr 2024
Waitomo Caves Guest Lodge was a decent place to stay - but it didn't reach 5-star quality (which for me required a little more luxury and space).
Our room had a slightly saggy queen bed plus a separate twin bed. There was not enough room to lay down the suitcases except on the twin bed. Not sure how people managed if there actually were 3 people in the room. There was a small fridge, small round table with two narrow chairs and one easy chair by the door.
Shower water pressure was excellent although the shower itself needed sprucing up. The sink was small, so one had to be careful not to turn the water up too high or risk splashing. The lighting set up over the sink was slightly strange - there were 3 small high intensity halogen lights pointing at you. I overheard a guest at breakfast saying that she got a burn trying to re-direct the lamps... Although our room was near the highway, it was quiet because there was no traffic on the road at night (until about 6AM).
Breakfast a little skimpy - continental fare with a slightly limp croissant and toast. Coffee a little weak. There was yogurt, fruit and cereal/muesli.
The host Richy was very friendly and informative. One could tell that he was fond of his town!
Comment from Hotel Management
11 Apr 2024 by Richy and lyn, Hotel Management
Thank you for your visit to the village of Waitomo Sorry to hear you did not feel we reached 5 star We are not and never hope to achive those dizzy heights As advertised we are a small family run bed and breakfast with the family budget in mind.And as waitomo is a farming community we do get some morning traffic. stock going to market etc But its usually good.The lighting in the bathroom yes we do have halogen bulbs as we find ladies tend to seek good lighting to apply makeup etc So I guess we cant win on that oneBreakfast well I get plenty of compliments on that But hey, the customer is always right.
by A verified traveler
Posted 4 Apr 2024
Lyn and Richey are wonderful hosts. They shared a wealth of information about the area and the beautiful birds they have at this time of year. They had a lovely continental breakfast and were warm, welcoming, and generous. Though we were only there one night, we had a great stay.
Comment from Hotel Management
11 Apr 2024 by Richy and lyn, Hotel Management
We thank you for your visit and as always its nice to hear that you enjoyed your stay Stay safe on your travels Regards Richy and Lyn
by A verified traveler
Posted 22 Feb 2024
Good view from #3
Comment from Hotel Management
11 Apr 2024 by Richy and lyn, Hotel Management
Cheers
by A verified traveler
Posted 8 Feb 2024
Great location, interesting things to explore in the area, owners friendly and helpful
by A verified traveler
Posted 8 Jan 2024
Very friendly owners. Helpful with sightseeing.
Parking was down a small hill but safe. The room was comfortable. The bathroom was complete with shower but very small. Would stay here again.
by A verified traveler
Posted 2 Jan 2024 on Hotels
We loved our stay at the guest lodge, though it was just for a night! Rich and Lynn are incredibly sweet and welcoming and made us feel like we were guests in their home!
by A verified traveler
Loved it!
Posted 30 Dec 2023 on HotelsWe loved our stay here! It was simple, clean and inviting. It was in a great location. If given the chance to return, we would stay here again!
by A verified traveler
Posted 23 Dec 2023
by A verified traveler
Posted 19 Dec 2023 on Hotels
