Ratings based on 76 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 May 2024
No comment
by A verified traveler
Posted 9 Jan 2024 on Wotif
Dirty carpets, noisy owners/managers with loud music, noisy fridge with split dirty door seal, uncomfortable bed, mouldy bottom of shower curtain.
Pleasant bar manager, Chynna. Nice pool tables.
by A verified traveler
Posted 24 Dec 2023
The staff was so helpful and kind...
by A verified traveler from salinas
Posted 2 Nov 2023
Bar on the bottom of room. Too loud music band playing below
by A verified traveler
Posted 24 Sep 2023 on Hotels
by A verified traveler
Posted 16 Sep 2023
by A verified traveler
Posted 13 Aug 2023
by A verified traveler
Posted 27 May 2023
I felt unsafe there, as we were given a key for the room, and we found out it didn't work at all. We advised them, and they said the battery had run out on the door pad or something. My husband had a guitar which we took up to the room to make sure it wasn't stolen out of our car parked outside, and because they did not attend to our key problem straight away, we had to take it back to the car, As we were going out, the night duty lady kindly said to give her the guitar, and she will lock it in the office, till the door was fixed. When we returned late at night, the door had been fixed. I think it was very poor of them to just give us a key, and not double checking if they worked. And as soon as they were told the problem, they should have attended to it straight away, or at least move us into another secure room. I was very disappointed.
Comment from Hotel Management
27 May 2023 by Kaye, Hotel Management
Thankyou for your review. Unfortunately from time to time the batteries in the door do go flat, which you advised me on. At that time I came upstairs to check and advised you that I would have someone to attend to the door as soon as possible, this was sorted within 30 mins when someone was able to do it. I took your guitar down stairs and locked it in my office, once the door was fixed i returned your guitar to your room. I did advise that the securtiy cameras were on and that your room would be safe. Im really sorry that you felt disappointed but I did go out of my way to recitfy the problem as soon as I could.
by A verified traveler
Posted 15 Feb 2023 on Hotels
by A verified traveler
Posted 8 Feb 2023
