Ratings based on 39 Verified Reviews

3.6 out of 5
84% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 7 Jan 2020 on Hotels
It was ok.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Oct 2019 on Wotif
4 out of 5
by A verified traveler from NSW

Posted 10 Aug 2019 on Wotif
Comment from Hotel Management
5 Sep 2019 by Vlad, Hotel Management
Thanks a lot!
5 out of 5
by A verified traveler

Posted 31 May 2019
The staff was incredibly helpful, kind and wonderful. Staying at this motel made my week and i had never been so happy to sleep in a bed before in my life. The property is beautiful, the rooms are cozy and comfortable and clean and i cannot stress enough just how amazing the staff are. I absolutely will recommend this place for anyone wanting to stay in Wairoa.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Apr 2019 on Hotels
2 out of 5
by A verified traveler

Posted 15 Mar 2019 on Wotif
The room wasn't as clean as it should have been toilet bowl hadn't been cleaned and couldn't sleep in the bed. Cleaner was not nice so customer service was a huge let down
2 out of 5
by A verified traveler from Rotorua NZ

Posted 20 Feb 2019 on Wotif
No room key so was given master key to use overnight. Lights not working. Smoke alarm hanging from ceiling with no battery. Tatty bed linen. Out of date sky guide and no instructions for tv. Oven not clean. Air conditioner plug imbedded in hole in wall behind bed so not able to use. Room unbearably hot.
2 out of 5
by A verified traveler from Cumbria, England

Posted 17 Nov 2018
A comedy of errors didnt get our stay off to a good start. The motel is quite worn and the room could do with a good coat of paint and the ripped dining chair could do with a replacement plastic cover. On the plus side, the room and bedding was clean and quite spacious and it was a quiet location at night. Would we go back again ................. No, we would look for somewhere else.
4 out of 5
by A verified traveler from Palmerston North

Posted 28 Oct 2018
Handy location to where I was heading for an overnight stay
3 out of 5
by A verified traveler

weekend stay

Posted 5 Aug 2018 on Hotels
nothing really to say about this place not enough utensil in our room only 1 cup for 2 adults but needed a room for 2 nights and nothing else was available
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