Ratings based on 991 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
Amazing Resort!
Comment from Hotel Management
12 Jun 2024 by General Manager, Hotel Management
Aloha Veronica, Mahalo for your kind words about Grand Wailea, A Waldorf Astoria Resort. We are delighted to hear that you had an amazing experience with us and look forward to welcoming you back for another exceptional stay.Mahalo,Wendle Lesher,General Manager
by A verified traveler
Posted 9 Jun 2024
This hotel was amazing!
Comment from Hotel Management
11 Jun 2024 by General Manager, Hotel Management
Aloha Brenton,It was such a pleasure to welcome you to Grand Wailea, A Waldorf Astoria Resort. We are delighted you thoroughly enjoyed your recent experience, and we appreciate your perfect rating. Thank you for your review, and we hope you return soon.Mahalo,Wendle Lesher,General Manager
by A verified traveler
Posted 9 Jun 2024
by A verified traveler
Posted 8 Jun 2024
by A verified traveler
Posted 7 Jun 2024
Always a pleasure staying at the grand wailea. Staff goes above and beyond to make guests feel welcomed. The pools are amazing, swim up grotto bar, doesn't get much better.
Comment from Hotel Management
8 Jun 2024 by General Manager, Hotel Management
Aloha Patrick,From our amazing team members to our relaxing pools, we're so delighted to know that you enjoyed everything about your time with us. Thank you so much for the perfect rating and we hope to see you again soon. Mahalo,Wendle Lesher,General Manager
by A verified traveler from Glendale
Posted 4 Jun 2024
👍
Comment from Hotel Management
6 Jun 2024 by General Manager, Hotel Management
Aloha Davit,Thank you for staying with us and for your feedback. We're glad you had a five-star experience. We hope to welcome you back to Grand Wailea, A Waldorf Astoria Resort soon for another great stay.Mahalo,Wendle Lesher,General Manager
by A verified traveler
Posted 3 Jun 2024
terrible customer service at the beach and pool areas. A more detailed review will be posted in yelp.
Comment from Hotel Management
5 Jun 2024 by General Manager, Hotel Management
Aloha Ara,Thank you for your honest feedback. We sincerely regret to learn that your experience fell short of expectations. Your comments will be shared with our team to ensure our high standards of hospitality are being met moving forward. We hope you will consider giving us another chance to change your perceptions down the line and deliver a seamless stay that better reflects our true spirit of service.Mahalo,Wendle Lesher,General Manager
by A verified traveler
Posted 3 Jun 2024
excellent choice
Comment from Hotel Management
6 Jun 2024 by General Manager, Hotel Management
Aloha Christopher,We are honored to receive your excellent rating and kind comments. Should you travel back to Wailea again, we hope that Grand Wailea, A Waldorf Astoria Resort, will be your first choice for another memorable experience!Mahalo,Wendle Lesher,General Manager
by A verified traveler
Posted 3 Jun 2024
Paradise on earth
Comment from Hotel Management
5 Jun 2024 by General Manager, Hotel Management
Aloha Joshua,Thank you for your poetic review! We're delighted you found our hotel to be a paradise on earth. We look forward to welcoming you back for another heavenly at Grand Wailea, A Waldorf Astoria Resort stay!Mahalo,Wendle Lesher,General Manager
by A verified traveler
Posted 2 Jun 2024
Fastest elevator ever
Comment from Hotel Management
5 Jun 2024 by General Manager, Hotel Management
Aloha Christina,Thank you for staying with us and for taking a moment to share your five-star rating. We are pleased to hear that the efficiency of our elevators added to the enjoyment of your stay. We look forward to welcoming you back to Grand Wailea in the future for another visit that exceeds your expectations.Mahalo,Wendle Lesher, General Manager
